Program Implementation Manager

Description

We are seeking an experienced Program Implementation Manager to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations. 

The right candidate is a hands-on program management professional who brings rigor, structure and pace to delivery. You are confident in navigating complexity across multiple concurrent workstreams and comfortable taking ownership in a senior role. 

You will have end-to-end accountability for program delivery, financial performance and outcomes, ensuring priorities stay aligned, and delivery remains on track.

Briefing

Key Responsibilities 

Program Delivery 

• Own and drive the full implementation lifecycle from planning through to go-live and  pathway  into business as usual
• Build and  maintain  detailed  program  plan, milestone  schedule  and critical path  analysis  across all  workstreams
• Co - ordinate delivery across  all Ohpen and 3 rd  party teams  and   workstreams , actively managing interdependencies and resolving blockers .
• Manage external dependencies across other  program s  and   organizational  change activity ensuring these are visible and tracked at  program  level
• Own and  operate   a  formal change control  pro cess, ensuring scope changes are assessed,  ap pro ved  and reflected in plans and budgets
• Ensure  program   objectives  remain aligned to business goals as the  program  evolves, flagging and managing drift proactively

 
Risk & Assurance 

• Own the  program  risk framework, including risk appetite, mitigation  strategies  and escalation thresholds
• Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated ap pro priately
• Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle

 
Resource & Financial Management 

• Own the  program  budget, tracking  spends  against forecast and reporting on financial position regularly
• Ensure the right skills and capacity are in place across  workstreams , managing resource conflicts and working with third parties to address gaps
• Maintain  program  business case integrity and support benefits  realisation  planning and tracking

Reporting & Governance 

• Track and report  program  progress accurately and consistently across all  workstreams
• Prepare regular updates for the Delivery Director and Ohpen Executive team ,  bringing clear  program  status,  risks  and recommendations
• Ensure reporting is  timely ,  accurate  and  ap pro priate for  each audience

 
Stakeholder & Third-Party Management 

• Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads
• Lead and co - ordinate third-party delivery  organizations , holding vendors accountable to plans, quality  standards  and agreed deliverables
• Manage escalations and  facilitate  resolution across  organizational  boundaries

About You

Essential Requirements 

• You have  proven experience delivering major transformation or implementation  programs , ideally within the  Dutch Financial Services industry . 
• You are experienced in  planning and coordinating complex, multi-workstream  pro jects , involving multiple teams and stakeholders. 
• You bring  strong  program  management experience  and are comfortable taking ownership of delivery from planning through execution. 
• You have experience  managing  program  budgets , including tracking and reporting on financial performance. 
• You are confident in  resource planning across complex, multi-party delivery environments , balancing  priorities,  and dependencies. 
• You have experience  owning change control  pro cesses  and ensuring delivery  remains  aligned with the agreed business case. 
• You have a strong  track record  of  managing third-party delivery partners , setting clear  expectations,  and holding them accountable for delivery. 
• You are comfortable  preparing and presenting  program  updates to senior stakeholders and steering committees .  
• You are  fluent in both Dutch and English  (essential). 

Desirable Requirements 

• You have experience with  technology implementations within Dutch Financial Services . 
• You are comfortable working across  both agile and waterfall delivery environments . 
• You have experience working on  multi-vendor or systems integration programs . 
• You have experience  supporting or owning  benefits of   realization  frameworks  and tracking whether programs deliver their intended outcomes.

Why us?

What We Offer

• A senior leadership role with end-to-end ownership of a strategic transformation program
• The opportunity to work with leading financial institutions on a complex, high-impact implementation
• A collaborative environment where you'll partner with experienced delivery, technology, and business teams
• Competitive compensation and benefits
• The opportunity to make a lasting impact by delivering a program that will shape future business operations