Principal Consultant(DPO)

Job Summary

Practice Lead – Business Process Reengineering & Transformation

| Experience: 18–20 Years | Location: Chennai 

Department

Business Process Reengineering (BPR) & Transformation

Reports To

Principal Consultant - Head of Business Process Reengineering & Transformation Practice

Travel Requirement

Yes – Domestic and International (client-facing, onsite engagements)

Required Certifications

Lean Six Sigma Black Belt / MBB | PMP |

ABOUT THE ROLE

The Practice Lead will spearhead the BPR, Automation & Transformation practice, driving revenue growth, capability building, and thought leadership across BFSI and Healthcare verticals.

Key Responsibilities

• Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
• Own and grow the BPR & Automation practice P&L; develop and execute practice strategy aligned to organizational objectives.
• Build and scale a high-performing team of practitioners across BPR, RPA, AI/ML, and process mining disciplines.
• Drive pre-sales, solution solutioning, and client advisory for large-scale transformation mandates in DPO - BFSI and Healthcare verticals.
• Develop Centers of Excellence (CoEs) for Lean Six Sigma, Process Intelligence and Intelligent Automation.
• Develop methodologies, frameworks, accelerators, and IP assets to differentiate the practice in the market.
• Oversee delivery governance for multi-year, multi-geography transformation programs.
• Develop strategic partnerships with technology partners like Celonis, ServiceNow, etc.
• Mentor and coach senior managers, managers, and practitioners across the BPR practice hierarchy.
• Publish white papers, POVs (Points of View), and thought leadership content in collaboration with marketing.

Skill Requirements

• 18–20 years of progressive experience in BPR, Process Transformation, and Intelligent Automation.
• Demonstrated track record of leading large scale Business Process Reengineering and transformation programs in Banking, Insurance, Healthcare verticals.
• Deep expertise in Lean Six Sigma (Black Belt preferred), VSM, Design Thinking, and Agile delivery methodologies.
• Hands-on experience with automation platforms: UiPath, Automation Anywhere, Blue Prism, or equivalent.
• Strong executive presence with the ability to engage and influence C-suite stakeholders.
• Prior experience in Big-4 consulting, top-tier IT services, or in-house transformation roles.
• MBA or Post-Graduate qualification from a reputed institution preferred.

Other Requirements

CORE COMPETENCIES & SKILLS

✔  Executive Stakeholder Management

✔  Lean Six Sigma (MBB)

✔  Intelligent Automation Architecture

✔  Process Mining (Celonis/ABBYY/UiPath)

✔  BFSI Domain Expertise

✔  Thought Leadership & IP Development

✔  Team Building & Mentoring