Sr. Mulesoft Platform Support Engineer

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to create and engineer exceptional product architectural design for existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction.

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Role: MuleSoft Platform
• Performs MuleSoft SOP based Platform activities for HWB MuleSoft.
• Participate in and perform API deployment activities.
• Participation in Platform activities such as version upgrade, applying fix, connector upgrades.
• Track and prepare the report of Platform Usage.
• Coordinate with business user, functional team, developers and other stake holders during E2E, System Integration Testing (SIT) & User Acceptance Testing (UAT).
• Coordinate with MuleSoft for any Vendor / L4 issues

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Deliver

No. Performance Parameter Measure 1. Product design, engineering and implementation CSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards 2. Capability development % trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)

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Mandatory Skills: MuleSoft Platform Architecture . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.