Patient Service Associate - Operations (Frontline)
As a Patient Service Associate at the SOC, you will be delivering administrative support and contributing towards a seamless care delivery journey for patients at NDCS.
You are responsible for providing administrative services to our patients including, but not limited to:
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Delivering an excellent patient experience
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Assisting patients with registration and providing comprehensive explanations on what to expect during their care journey at NDCS
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Scheduling of appointments
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Collection of payments
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Conducting financial counselling
Requirements
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Diploma in any discipline/ GCE ‘A’ Level/ ‘O’ Level / Higher NITEC in Service Skills
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Able to multi-task and work in a fast-paced and dynamic environment
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A team player with good interpersonal communication skills
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Meticulous and adaptable
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Proficiency in Microsoft application
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Preferably 2 years’ experience in frontline customer service; entry-level candidates are welcome to apply
Source: the employer's careers page. Last checked 2026-10-12. Posted 2026-10-10.
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