Patient Care Associate Trainee
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Opportunity: Patient Care Associate Trainee – Emergency DepartmentThe Emergency Department is a Level I Adult, Pediatric and Burn Trauma Center. It spans the ground floor of 3 buildings and is divided into several areas, including pediatric and psychiatric areas.
Qualifications
The Patient Care Associate (PCA) will assist the RNs in the Emergency Department (ED) with a variety of functions including phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.
Schedule
Per Diem
What do we have to offer?
Shift differential for evening, nights, and weekends
Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
Employee Perks, Weekly pay, and 401K
Skills
Effective customer service orientation and the ability to interact with diverse groups of patients, staff and providers.
Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.
Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self.
Preferred: Must have recent experience, and/or training, in clinical patient care.
Required: Licensed, certified or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR Candidate enrolled in a Nursing program, Pre-Med or PA undergraduate program with at least one semester of patient care rotations completed at time of hire
Additional Job Details (if applicable)
About Mass General Hospital
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.
Remote Type
Onsite
Work Location
267 Charles Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$20.58 - $26.58/HourlyGrade
3
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Source: the employer's careers page. Last checked 2026-10-23. Posted 2026-10-23.
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