Patient Account Representative

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Summary:
Review and process insurance claims and follow-up on related correspondence.  Handle or redirect incoming departmental calls. Interact effectively with co-workers.  Other general office duties as assigned.
 

Essential Duties and Responsibilities:

• Process paper claims for Commercial Insurance Billing and Queue claims for Electronic Billing
• Process all patient and insurance correspondence and mail returns
• Check insurance eligibility and load insurance
• Answer and resolve or redirector all incoming patient, insurance, and attorney calls

Requirements:

• High School graduate or equivalent.
• Ability to type
• Basic computer skills
•  Excellent customer service skills.  
• A minimum of 6 months pervious hospital or medical office experience

Work Shift Details:

Days, Full-time

Department:

PATIENT ACCOUNTS Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.   

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

·       Medical, Dental and Vision plans

·       Life Insurance

·       Flexible Spending Account

·       Other voluntary benefit plans

·       PTO and Sick time

·       401(k) plan with a match

·       Wellness program

·       Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.  However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below:

$17.99 - $22.48

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.