Operations Planning Analyst

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The Operations Analyst supports Main Kitchen and Retort Plant operations through data analysis and production planning. The role focuses on improving cost efficiency, productivity, manpower and asset utilisation, capacity planning, and operational performance through actionable insights and data-driven recommendations.

Cost & Productivity

• Analyse production costs, variances, material usage, waste, yield and productivity.
• Identify and quantify cost-saving and process improvement opportunities.

Manpower & Resource Utilisation

• Monitor manpower productivity, overtime, contractor usage and resource utilisation.
• Support manpower and capacity planning based on production demand and operational requirements.

Production Planning & Operations

• Support production scheduling based on demand, orders, capacity, manpower and material availability.
• Monitor schedule adherence, production performance, material readiness and order fulfilment.
• Identify operational constraints and support contingency planning.

Capacity & Efficiency

• Analyse line efficiency, equipment utilisation, downtime, throughput and production bottlenecks.
• Recommend improvements to production flow, line balancing, scheduling and resource deployment.

Data Analytics & Reporting

• Develop and maintain Power BI dashboards and management reports covering cost, productivity, utilisation and production performance.
• Consolidate operational data, identify trends and provide actionable insights for management decision-making.
• Maintain data accuracy and reporting discipline.

Risk & Continuous Improvement

• Identify and escalate production, capacity, manpower, material and service delivery risks.
• Conduct root-cause analysis and recommend improvements to strengthen operational performance.

Key Outcomes

• Lower production costs and wastage.
• Improved manpower, equipment and capacity utilisation.
• Better production planning and schedule adherence.
• Reduced overtime, downtime and operational inefficiencies.
• Improved material readiness and order fulfilment.
• Timely and accurate management insights for decision-making.

Key Requirements

• At least a Degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 3 years of professional experience in manufacturing operations, production planning, or data analysis.
• Strong analytical capability in cost analysis, production efficiency tracking, variance analysis, labour productivity, capacity utilisation, and operational performance reporting.
• Proficiency in Excel, Power BI, Structured Query Language, Power Query, or similar data analysis, automation, and visualization tools.
• Good understanding of manufacturing operations, production flow, production planning, demand and capacity alignment, yield management, labour planning, equipment utilisation, inventory control, and operational execution.
• Competent in operation planning activities including master production schedule review, demand-to-capacity alignment, material readiness checks, manpower planning support, order fulfilment tracking, and schedule variance analysis.
• Ability to coordinate accross departments to resolve constraints, escalate planning risks, and support smooth daily operations execution.
• Strong understanding of production scheduling, inventory readiness, capacity planning, service level tracking, and contingency planning in a high-volume food manufacturing or central kitchen environment.
• Ability to translate complex operational data into practical recommendations for cost saving, efficiency improvement, and utilisation optimisation.