Operations Assistant

We are looking for an organized and detail-oriented Operations Assistant to help our daily business routines run smoothly. In this role, you will support the operations team with administrative tasks, data management, and cross-departmental coordination. You are a great fit if you love solving problems, managing multiple priorities, and keeping workflows neat and efficient.

What you'll do:

• Day-to-Day Operations: Assist the operations manager with daily tasks, process tracking, and project coordination.

• Data & Record Management: Maintain accurate databases, spreadsheets, inventory records, or software logs.

• Administrative Support: Handle scheduling, document preparation, and internal communications.

• Vendor & Client Communication: Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.

• Problem-Solving: Spot workflow bottlenecks early and help implement quick, practical fixes.

Requirements

What you need:

• Advanced English Knowledge.

• Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.

• Organization skills needed to handle all the important documentation that is required in this position.

• Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.

• Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.

• Prioritization Skills: Ability to identify, establish, and assign priorities.

Main Tools to Manage During Work Relation:

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.

• Microsoft Office: Word, Excel.

• Internal CRMs.

• Hubstaff: Web App, Desktop App, and Hubstaff Tasks.

• Whatsapp: Whatsapp Groups.

• Zoom: Meetings and Breakout Rooms.

Benefits:

• Competitive Pay in US Dollars

• Paid extra hours

• Time-Off Flexibility

• 100% Remote Work

• Opportunity to Grow

If you have experience in customer service or project management roles, we encourage you to apply!