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Operations Assistance Internship

On-site Mid Valley City, Malaysia internship

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,200 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

This role offers an excellent opportunity to gain exposure across multiple business functions while contributing to the smooth execution of operational processes. The successful candidate will work closely with various internal teams and stakeholders, ensuring operational efficiency and delivering excellent support to both customers and the business.

What You'll be doing:

  • Provide day-to-day operational support, including order fulfillment, delivery coordination, data management, and administrative activities.
  • Liaise and coordinate with data vendors, service providers, and internal stakeholders to ensure smooth operational processes.
  • Perform accurate data entry, updates, and maintenance of operational records and databases.
  • Follow up with relevant stakeholders to ensure resolution of customer requests and operational issues.
  • Support the implementation and adherence of company policies, procedures, and operational standards.
  • Monitor assigned tasks and ensure key performance indicators (KPIs) are achieved.
  • Identify and escalate operational issues when necessary, while proactively driving solutions and improvements.

Qualifications

What you'll need to bring to the team:

  • High school diploma, general education qualification, or equivalent.
  • Detail-oriented with a good understanding and appreciation of operational processes and procedures.
  • Computer literate; proficiency in Microsoft Excel and Word is an added advantage.
  • Energetic, proactive, and able to work both independently and collaboratively.
  • Able to work effectively in a fast-paced environment.
  • Strong ability to multitask, prioritize, and work well under pressure.

Additional Information

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

"#LI-Hybrid"

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Source: the employer's careers page. Last checked 2026-10-19. Posted 2026-10-19.

Applications happen on Experian's own site. View role and apply

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