Operational Reporting & Data Analyst

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

Applicants must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support. Louisiana Blue will not provide current or future employment-based immigration sponsorship or other immigration support for this opportunity, including H-1B, L-1, O-1, H-1B1, E-3, TN, or J-1 sponsorship or F-1 OPT/STEM OPT/CPT support. Applicants who would require such sponsorship or employer support during their employment should not pursue this opportunity.

POSITION PURPOSE

The Operational Reporting & Data Analyst will contribute to the organization by gathering data, preparing reports, and introduce process improvements through the reporting process. This position is responsible the utilization of department databases, analysis of data, and development of reports to deliver business intelligence to the department. This role is responsible for conducting routine audits on the department databases to ensure information is reliability and accurate.

NATURE AND SCOPE

• This role does not manage people
• This job reports to: Departmental Leadership
• Necessary Contacts: In order to effectively fulfill this position, the incumbent must be in contact with:
  
  The departmental leadership, and other divisions within BCBSLA.
  
  

QUALIFICATIONS

Education

• Bachelor's Degree in Information Management Systems, Computer Science, and Business Administration or related degree required
• Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

• 2 years of experience providing queries and operational reporting, including modifying queries and reports, performing data manipulation, analysis, and executing ad hoc reporting required
• Must have experience in one or more of the following software applications: Microsoft Access, SQL Server, SQL Server Management Studio (SSMS), Microsoft Visual Studio, and Microsoft SQL Server Reporting Services (SSRS)
• Adobe Creative Suite, Microsoft Power BI, Microsoft Project and SharePoint experience preferred
• Experience conducting research to obtain departmental data, utilizing databases, validating Information, analyzing and interpreting data, and delivering accurate reports and report summaries required

Skills and Abilities

• Must demonstrate PC skills including Microsoft Office (e.g., Word, Excel, Outlook, etc.) and related software as other corporate software programs and applications.
  
  
• Must demonstrate verbal and communication skills with the ability to interpret and communicate information with tact, diplomacy, patience and professionalism.
  
  
• Able to cohesively work in a team environment to ensure efficient and effective completion of all tasks assigned groups.
  
  

Licenses and Certifications

• None Required

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Utilizes departmental databases, conducts analysis, prepares reports and delivers business intelligence information.
  
  
• Works with business area on custom data reporting and file requests to define requirements, create queries to meet requirements, conduct testing, and any import/export processes.
  
  
• Works with business area to establish eligibility data exchange and write data mapping specifications for custom file layouts, including testing data files with vendor, defining profiles, and documenting procedures.
  
  
• Interpret data and analyze results using statistical techniques and provide ongoing reports.
  
  
• Identify, analyze, and interpret trends or patterns in moderate data sets
  
  
• Identifies, analyzes, documents, and improves existing business processes. This includes database management and process development activities
  
  
• Works with other reporting analyst assist in the development of data validation tools and techniques and executes all quality control processes (e.g., queries, test scenarios, etc.) to ensure accuracy of data, reports and file extracts.
  
  
• Initially validate results to ensure data integrity of the reports and/or files produced.
  
  

Additional Accountabilities and Essential Functions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

All internal employees please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. 

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. 

We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.