NOC ENGINEER

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The Network Operations Center (NOC) team within Networking Software is responsible for tier 1 support for software defined network services. You'll join a growing team of network operations engineers supporting client’s network. Our services operate at scale and support workloads critical to customer network performance and availability, so a passion and discipline around operational excellence is key.

͏

Key job responsibilities
- Respond to and escalate network-related incidents in a timely manner, diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns
- Support deployment and onboarding of network capabilities across geographic regions, assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence
- Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers
- Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations
- Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends
- Lead and mentor other Network Support Engineers with network issue diagnosis and operating procedures
- Collaborate with cross-functional teams including network, software, and security engineers

͏

Basic Qualifications

- Software development, and technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience with network engineering for large-scale networks, including diagnosing network impacting issues
- Knowledge of internet fundamentals and cloud computing concepts
- Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level

Preferred Qualifications

- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience in SQL Server/MySQL and experience with automation and any version control tools
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
- Experience with satellite-based telecommunication networking

Mandatory Skills: Network Data Admin . Experience: 3-5 Years .The expected compensation for this role ranges from $45,000 to $121,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.