Medical Scheduler, Pain Management, Shelbyville Hospital and Medical Center Northeast, 8a-4:30p

Primary Location: Shelbyville Hospital - ULP - CMG Address: 727 Hospital Drive Shelbyville, KY 40065 Shift: First Shift (United States of America) Job Description Summary: The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages. Job Description:

Essential Functions:

• Schedules follow up/return visits to our office for patients

• Obtains appropriate pre-certification and pre-authorizations, as needed

• Schedules medical tests and procedures for patients

• Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected

• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions

• Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description: