Manager : Credit Control

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, with over 17,000 employees shaping the future in the field of process automation, we create trusted relationships that help everyone thrive. Whether developing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with industries worldwide, we are driven by purpose. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

Endress+Hauser South Africa is looking for a Manager: Credit Control to perform other directly related appropriate duties as assigned and to lead and manage the credit controllers reporting to this position. Interact with all departments within the company, especially Sales, Service, Projects and Logistics. Liaises with the internal and external customers as required, represents the credit department as directed. Act as Problem Solver and Solution Provider to internal / external customers/partners.

Which tasks will you perform?

The primary Role objectives and responsibilities include, but are not limited to:

• Oversee the submission of customer credit applications to Credit Solution Partners.
• Along with the FD, approve the credit limit based on customer credit worthiness report, making recommendations based on risk
• Opening and maintaining accurate customer credit limits on SAP. Suggest credit limit increases / decreases based on customer payment trends.
• Clear communication with customers to support accurate account management
• Clear communication with Sales staff supporting accurate customer account management and highlighting potential problem customers
• Managing cash customers and informing sales when payments have been received.
• Accurate reconciliation of debtor accounts and the allocation of debtor receipts.
• Make recommendations to the projects department for payment terms for payment terms on new projects
• Liaise with projects department, on accuracy, correctness of projects invoicing as per agreed customer terms and conditions and billing milestones..
• Carry out special instructions from certain projects customers (locally & Africa) related invoicing requirements.
• Monitor and control retention invoicing that needs to be collected at a future point.
• Liaise with the HOD Projects, for performance bonds/guarantees preparation to align with the invoicing and collections process.
• Ongoing follow up of all outstanding debt from customers and ensuring timeous collection in line with agreed payment terms
• Liaising with Banks identifying unallocated receipts
• Liaising with courier companies ensuring timeous receipt of all POD’s
• Accurate reconciliation of debtors ledger to general ledger on a monthly basis.
• Perform monthly and all year end calculations related to debtors such as, foreign debtors revaluation, bad debts and vat.
• Ensure intercompany debtors are invoiced and correctly allocated.
• Accurate and timeous request for credit notes
• Reconciliation of the duplicate payment account.
• Ensure compliance to the company’s internal control system. Highlight any overrides and weaknesses to the Financial Director.
• On a weekly basis, review customer exposure and highlight risks to management.
• Conducts 2-3 customer visits per month locally and possibly into Africa
• Manage the credit controllers including performance management
• Accountable for preparing accurate monthly cash flow projections, taking into considerations payment outflows from Financial Manager and Financial Director.
• Ensure compliance and adherence to the Companys Debtors policy.
• Ability to balance invoicing and customer collections.

What do we expect from you?

• B.Com degree in Accounting 
• A clean criminal record and high level of integrity.
• 5 years experience in people management
• 8 years professional experience in debt collection and credit management in a complex environment involving milestone billing in projects department and service level agreements in service department.
• Knowledge of finance, accounting and proven track record in customer collections
• 2 years SAP R3knowledge is essential
• Valid driver’s license Code EB (formerly code 08).
• Knowledge of the National Credit Act
• Understanding and interpreting credit information.
• 5 years experience in debt collection in Africa along with a good understanding and knowledge of Africa banking regulations and financial instruments to enable on time payment.
• Knowledge and implementation of artificial intelligence to improve collections will be added advantage.
• Good interpersonal and influencing skills
• Relationship building
• Strong verbal and writing skills
• Willingness to work a flexible schedule
• Strong debt collection techniques

What can you expect from us?

A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment.

Ongoing professional development through various training programs, knowledge sharing, and e-learning.

A friendly and inclusive culture that promotes well-being and teamwork.

We prioritize Employee Well-Being by offering a comprehensive company pension scheme and health medical aid.

How do you apply?

Please send your CV application online or to human-resources.za@endress.com by close of business 20th November 2026.