Job Ambassador, SW CDC

[What the role is]

To manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme, connecting residents through localised workforce development and job matching initiatives.

[What you will be working on]

 Manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme across CDCs and CCs.

 Provide personalised guidance to resident jobseekers (e.g. listen with empathy, understand challenges, and guide jobseekers step-by-step in their job search journey).

 Coordinate with employers (e.g. SMEs, neighbourhood businesses, community-based employers) and vendors to facilitate job seeker profi les creation, posting listings management, and eƯective utilisation of the job portal.

 Guide jobseekers in setting up digital profi les, uploading documents, and navigating job portals or related platforms to apply for jobs.

 Facilitate connections between jobseekers and employers through face-to-face or online platforms, including on-the-spot interviews.

 Monitor jobseekers’ progress and outcomes, conduct regular follow-ups, and review service delivery processes (e.g. post-interview, post-placement, etc) to continuously improve the experience for both jobseekers and employers.

 Expand employer networks and build relationships to strengthen engagement.

 Organise and participate in events such as job fairs, learning festivals, and outreach activities to link jobseekers with employers.

 Track and report data on jobseeker registrations, employer sign-ups, and success stories for monitoring and evaluation.

 Provide operational guidance to new Job Ambassadors during onboarding to ensure familiarity with daily operations.

 Other ad-hoc duties not covered under main responsibilities and duties.

[What we are looking for]

Experience

 Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.

Others

 Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to eƯectively

engage with diverse residents in the community.

 Good interpersonal communication skills and able to handle employer /

jobseeker enquiries with basic knowledge of job market trends, workforce

policies, etc.

 Ability to work independently across diƯerent community locations and open to

frequent travel within the district.

 Flexibility to work evenings, weekends and public holidays when required

 Ability to conduct outdoor engagement activities and community outreach.

 Proactive, persuasive and resourceful.