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IT Business Analyst – ERP Service / Project / MM

On-site JCI Shanghai, China full time

Position Summary  

We are seeking an IT Business Analyst to support APAC ERP products covering Service Operations, Project Operations, Procurement and Materials Management processes. The role will participate in ERP enhancement, process standardization, and ERP convergence initiatives across APAC.  

Preferred Experience  

• 5-7 years IT Business Analysis experience  
• 3-5 years ERP experience  
• Experience in SAP MM, Procurement, Service Operations, Project Operations or Supply Chain  

Key Responsibilities  

• Analyze current processes and facilitate fit-gap workshops  
• Design future-state processes  
• Manage product backlog and enhancement prioritization  
• Support release planning  
• Prepare business requirements and coordinate testing  
• Support deployment and adoption  

Functional Knowledge  

SAP MM, Procurement, Inventory Management, Service Operations, Service Contracts, Work Orders, Project Operations, Cost Tracking, Project Billing  

Preferred Technical Skills  

SAP ECC, SAP MM, Power BI, SQL, Excel, Jira  

Ideal Candidate  

Hands-on ERP process knowledge, able to independently run workshops, comfortable interacting with business leaders, and interested in moving from project delivery to product ownership.  

Source: the employer's careers page. Last checked 2026-10-06. Posted 2026-09-10.

Applications happen on Johnson Controls's own site. View role and apply

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