Inbound Sales Representative

Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.

We build some of the best sales people. Is that your dream?

It matters what you sell. You can just sell "stuff" or you can help grow local businesses around the world, helping you become a master of professional sales.

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

Our sales teams focus on building partnerships with new Groupon merchants. We spend our days learning about what makes small-business tick and how to craft unique marketing campaigns to help them reach their targeted audiences. Our expertise ultimately creates jobs and drive economies as we help local merchants to thrive.

You will be the first point of contact between Groupon and some of the UK/IE’s best local businesses, with the goal to consult and close new partnerships for the platform. By answering incoming calls from businesses interested in working with us, you'll be responsible for understanding each business’s unique value proposition, how Groupon can help accelerate their business, and then negotiating unbeatable offers.

And best of all, we believe in helping people grow within the sales organization. We have a dedicated training staff and programs to take anyone to the next level. Many of our former Inbound Sales Representatives turn their passion and dedication into higher level roles within our sales team.

You’ll spend time on the following

• Develop merchant partnerships through answering inbound calls or inquiries, then using these leads to engage, consult, and close local deals

• Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers

• Utilize knowledge of deal structure and strategy to reach Groupon’s and merchants’ desired outcomes and maximize profit

• Take ownership of contract negotiation process, dealing with margins, discounts, and other critical elements

• Consistently achieve and/or exceed your sales targets

• Work with Account Management teams post-close to ensure smooth transition of accounts and align on merchant strategy

• Drive market growth for both quality of merchants and revenue

We’re excited about you if you have

• Bachelor’s degree or equivalent preferred

• Entry level or 1+ years of success in a sales environment

• English Native or bilingual level (minimum C2)

• Experience selling over the phone and cold calling a plus

• You're not afraid to fail, and you're always looking for ways to improve

• You're adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on

• You hold yourself accountable and balance multiple priorities

• You are committed to a high standard of integrity and work ethic

• You’re an excellent listener and can also be assertive, persistent, and persuasive

• You are curious about people, local businesses, and possess the innate ability to inspire passion in others

• Have the right to work and live in Spain 

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers