IB Temporary - Medical Information Specialist

Company Overview
ImmunityBio is a vertically integrated commercial stage biotechnology company developing next-generation therapies that bolster the natural immune system to defeat cancers and infectious diseases. The Company’s range of immunotherapy and cell therapy platforms, alone and together, act to drive and sustain an immune response with the goal of creating durable and safe protection against disease. Designated an FDA Breakthrough Therapy, ANKTIVA is the first FDA-approved immunotherapy for non-muscle invasive bladder cancer CIS that activates NK cells, T cells, and memory T cells for a long-duration response. The Company is applying its science and platforms to treating cancers, including the development of potential cancer vaccines, as well as developing immunotherapies and cell therapies that we believe sharply reduce or eliminate the need for standard high-dose chemotherapy. These platforms and their associated product candidates are designed to be more effective, accessible, and easily administered than current standards of care in oncology and infectious diseases.

Why ImmunityBio?

• ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.

• Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California.

• Work with a collaborative team with the ability to work across different areas of the company.

• Ability to join a growing company with professional development opportunities.

Position Summary

The IB Temporary - Medical Information Specialist will be accountable for aligning, implementing, and integrating systems, tools, technologies, and processes for Medical Information and Medical Communications from an operations perspective, as it relates to inquiries from a global contact center processing Medical Affairs Information requests for ANKTIVA (nogapendekin alfa inbakicept-pmln) with Bacillus Calmette-Guérin (BCG) for the treatment of adult patients with BCG unresponsive nonmuscle invasive bladder cancer (NMIBC) with carcinoma in situ (CIS) with or without papillary tumors, global Investigator site inquiries, and patient/caregiver Inquiries about eligibility into our Clinical Trial programs.  The role will ensure professional standing and integrity with patients, caregivers, and healthcare professionals through high-quality and aligned medical information and communication.

Essential Functions

• Responds and/or resolves escalated inquiries from unsolicited consumers, health care professionals and other external customer requests for medical and safety information received via telephone, website/e-mail, and/or letter in the ImmunityBio call center.
• Composes and updates standard response documents (SRDs), seeks Medical | Legal | Regulatory approval for new SRDs; researches and writes custom responses; and supports the development of medical information standard operating procedures (SOPs).
• Provides labeled and unlabeled efficacy, safety, and related scientific information responses in accordance with regulatory requirements, industry standards and client.
• Identifies, documents and reports adverse events, special situation events and product complaints in an accurate, clear, and concise manner to Pharmacovigilance.
• Reviews and confirms eligibility for current clinical trial programs, and if applicable, connects patient/caregiver with appropriate clinical trial contact.
• Creates compelling and impactful medical materials for patients, healthcare providers (HCPs), and population health decision makers, including field medical decks, evidence submissions, and medical response documents.
• Participates in Promotional Review Committee and Medical Review Committee as a medical reviewer and supports clinical operations across ImmunityBio’s oncology portfolio.
• Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data.
• Documents, triages, and fulfills all medical information enquiries in an accurate, comprehensive, and timely fashion.
• Troubleshoots issues with the medical information database vendor, as needed.
• Generates medical information metrics and reports, as required by leadership.
• Adheres to company privacy policies, ensuring any confidential information or personal data and Data Privacy regulations
• Comply with the Company’s health and safety policies.
• Performs other activities as assigned.

Education & Experience

• An advanced scientific degree (PharmD, MD, or PhD) required
• 2+ years of industry experience in a pharmaceutical Medical Affairs setting required
• 2+ years of Medical Information and Medical Communication Operations experience required
• Experience with Veeva Vault Promomats is strongly preferred
• Experience with medical information databases is strongly preferred
• Professional experience in call center operations, Medical Information Inquiry tracking, Standard Response Letter writing, and medical operations policies required.
• Prior experience in Oncology (Prostate, Bladder Cancer, Lung Cancer, Glioblastoma, Colo-Rectal Cancer) is a plus.
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Knowledge, Skills, & Abilities

• Ability to handle confidential and sensitive information with discretion and show good judgement, compassion, honesty, integrity, and trust building behaviors in all dealings is essential and required.
• Knowledge of HIPPA and other federal guidelinesExcellent verbal and written communication skills, as the position will interface with key opinion leaders, patients, caregivers and senior leadership team members within ImmunityBio.
• An ability to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly changing and dynamic environment.
• Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.
• Excellent customer-service orientation to talk with patients and caregivers interested in clinical trials managed by ImmunityBio.
• Self-motivated, with initiative and the ability to take ownership of and follow through on tasks.
• Ability to multi-task and shift priorities quickly while working under tight deadlines.
• Proficient in Microsoft Office computer applications. 

Working Environment / Physical Environment

• This position will work remotely
• Regular work schedule is Monday – Friday, within standard business hours. 
• Flexibility is available with manager approval
• Possible travel up to 1 day a month. 

The specific rate will depend on the successful candidate’s qualifications, prior experience as well as geographic location.

National Market (all markets unless identified as Premium)

$6,154.00 (entry-level qualifications) to $6,769.00 (highly experienced) bi-weeklky

Premium Market (Premium markets include Los Angeles, San Diego, San Francisco, New York City, Chicago, & Boston)

$7,115.00 (entry-level qualifications) to $7,827.00 (highly experienced) bi-weekly

The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed.

ImmunityBio uses artificial intelligence (AI) tools to assist with sourcing and identifying potential candidates for open positions. These tools help us reach qualified applicants and improve the efficiency of our recruitment outreach. No preference is given to applicants sourced or identified by AI tools.

Important: AI is not used to screen, evaluate, rank, assess, or make hiring decisions about applicants. All applications are reviewed by human recruiters and hiring managers. Hiring decisions are made solely by ImmunityBio personnel without automated decision-making.

We are committed to equal employment opportunity and ensure that all candidates are assessed based on their qualifications, skills, and experience through human review.

ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day •  We are committed to providing you with the tools and resources you need to optimize your Health and Wellness.

At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.