HR Coordinator

The HR Coordinator plays a crucial role in supporting the day-to-day operations of the HR department by  assisting  in administrative tasks, ensuring smooth onboarding processes,  maintaining  HR systems, and handling employee inquiries. This role is integral to ensuring efficient HR operations and compliance while helping to foster  a positive  employee experience. The HR Coordinator supports various HR functions such as pre-employment activities, data entry,  compliance reporting, and  general HR administration. Under the leadership of the HR Manager, the HR Coordinator helps ensure that the company’s HR processes are effective, streamlined, and aligned with business needs.  

Responsibilities

Pre-Employment Support & Onboarding    
• Support pre-employment compliance by auditing and maintaining   accurate  records following TA Coordinator initiation of background checks, drug tests, I-9 forms, and new hire documentation. Collaborate with the TA Coordinator to resolve any discrepancies before employee start dates.
• Serve as a backup, as needed, to initiate  and monitor pre-employment activities (background checks, drug screens, I-9s) during TA Coordinator PTO, LOA, or other absences to ensure uninterrupted hiring compliance and readiness.
• Coordinate the transition of new hires from pre-boarding to the Training team, confirming that all compliance steps and required  documentation are complete prior to the start of the 2-week onboarding program.
Employee Data Management
• Enter and maintain   accurate  employee data in the Human Capital Management (HCM) system, ensuring that records are up-to-date and  comply with  legal requirements.
• Update and track changes in employee information, such as job titles, addresses, compensation, and benefit enrollment, ensuring accuracy.
HR Mailbox & Employee Inquiries  
• Manage the HR mailbox, responding to and resolving Level 1 and Level 2   HR inquiries related to general HR policies, benefits, and payroll.
• Assist  employees with basic HR-related issues and direct complex concerns to the  appropriate HR  team member.  
Compliance & Reporting  
• Assist  with the collection of employee data for reporting purposes, including generating basic foundational HR reports as  required .
• Monitor and ensure compliance with HR regulations,  maintaining  records in alignment with federal and state requirements.
• Audit   data to ensure accuracy and completeness in employee records, flagging  discrepancies  and correcting  them  as necessary.
Workers' Compensation  
• Support the HR team in managing workers' compensation claims, including reporting injuries  and ensuring proper documentation is  maintained .
• Assist  with tracking and following up on workers' compensation cases as needed.  
Offboarding & Exit Surveys  
• Support the HR Manager during separation processes, managing the offboarding checklist to ensure compliance and security (with HR Generalist support).
• Conduct exit interviews and administer exit surveys, gathering feedback on the employee experience to identify  patterns and areas for improvement (with HR Generalist support).  
General HR Administration  
• Provide general administrative support to the HR team, including scheduling meetings, preparing HR documents, and assisting  with the coordination of employee recognition programs.
• Assist  with other administrative tasks and projects as needed to ensure the smooth operation of the HR department.  
Process Improvement    
• Collaborate  with HR leadership to  recommend  and  implement  process improvements to streamline HR workflows, enhance employee experience, and increase departmental efficiency.  

Role Requirements

• High school diploma or equivalent AND 2-3 years experience in administrative, customer service, data entry, scheduling, HR support, and event coordination, required. 
• Bachelor’s degree in Human Resources, Business Administration, or related field AND 1 year e xperience in  HR internships, customer service, administrative, event  coordination, project support, teamwork,  and  reporting, preferred. 
• Strong communication, organizational, and time management skills, required.
• High attention to detail and accuracy in maintaining employee records and HR documentation, required,
• Ability to work independently and as part of a team in a fast-paced environment, required. 
• High level of confidentiality and professionalism when handling sensitive employee information, required. 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams), required. 
• Experience with Human Capital Management (HCM) systems and data management, preferred. 
• Knowledge of workers' compensation processes, preferred. 
• Basic HR reporting experience, preferred. 
• This is a hybrid role, but requires being on-site in our corporate office in the Research Triangle Park area 2x per week. Qualified candidates must be able to commit to this schedule. 

KBH is committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity is more than a commitment at KBH- it is the foundation of what we do, adhering to the highest professional standards while creating an environment in which exceptional people (like you!) can think big, have fun, do good, and be kind.