Health Unit Coordinator - Internal Medicine

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator - Internal Medicine

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

H80 Internal Medicine Telemetr-Nursing Institute

Job Code

B12012

Shift

Days

Schedule

7:00am-7:30pm

Job Summary

Job Details

Join the dedicated team on Cleveland Clinic's H80 Internal Medicine Unit, where caregivers provide compassionate, high-quality care to a diverse patient population. H80 specializes in treating patients with a variety of complex medical conditions, including congestive heart failure, atrial fibrillation, pneumonia, diabetes, sepsis, gastrointestinal bleeding, myocardial infarction and angina.

H80 – General Medicine/Telemetry is a collaborative acute care unit dedicated to providing exceptional care for adults with various health concerns, that may include congestive heart failure, diabetes or other complex medical needs. H80 offers Health Unit Coordinators a dynamic and rewarding environment where you will build expertise in clinical assessment, care coordination, and patient-centered care while working within a supportive team that promotes professional growth and development. 

As a Health Unit Coordinator (HUC), you will play an essential role in creating a welcoming and organized environment for patients, families and visitors. By providing exceptional customer service and utilizing your strong administrative and clerical skills, you will help coordinate the daily operations of the unit, support the healthcare team and contribute to a seamless patient care experience. Your attention to detail and commitment to teamwork will help ensure caregivers can focus on delivering the highest quality care to every patient.

A caregiver in this position works   days. 7:00am—7:30pm.  

A caregiver who excels in this role will:   

• C onduct an in-person greeting , welcome   and orientation to the unit for newly admitted and transferred patients.  

• Respond to patient call lights and make roun ds.   

• Assist   with processing patient admissions,   transfers   and discharges.  

• A ssist   patients and families   with way finding and direct   them to   available resources.  

• Assemble and   maintain   patient medical records and other documents related to patient care.  

• Assist   with unit clerical functions and in   trouble-shooting equipment failures ,   such as call system, portable phones,   WOWs   and other unit devices.  

Minimum   qualifications for the ideal future caregiver include:   

• High   S chool   D iploma or GED  

• One   year of experience in a customer service-related role  

• Experience with typing, computer   training   or equivalent coursewor k  

Preferred qualifications for the ideal future caregiver include:  

• College degree  

• Microsoft Office experience  

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster . 

Cleveland Clinic is pleased to be an equal employment opportunity employer.