Head Supply Chain Management - Mumbai

The Position

Are you passionate about building an efficient, customer-focused supply chain that keeps products moving seamlessly from forecast to delivery? In this role, you'll take ownership of the end-to-end supply chain, ensuring our products reach customers and stockists on time, in the right quality, and at the right cost.

You will lead demand forecasting, supply planning, warehousing, distribution, logistics, customer service, and partner management while driving continuous improvement across the supply chain network. Beyond operational excellence, you'll play a key role in shaping the future of our supply chain by leading strategic initiatives, digital transformation efforts, and regional optimization programs that support business growth.

Duties & Responsibilities

• Champion a strong Sales & Operations Planning (S&OP) culture and ensure alignment across the business.
• Partner with stakeholders to balance opportunities, risks, financial targets, and supply requirements.
• Continuously identify and implement process improvements that enhance efficiency, service levels, and cost effectiveness.
• Monitor forecasting accuracy and challenge assumptions to improve supply reliability and business performance.
• Establish and track key supply chain KPIs to drive operational excellence.
• Manage operational costs and ensure delivery against budget commitments.
• Build strong relationships with stockists, distributors, logistics partners, trade stakeholders, and internal teams.
• Ensure successful product launches through effective cross-functional collaboration.
• Support key commercial initiatives such as pricing changes, lifecycle management, and portfolio optimization.
• Drive local improvement projects including packaging enhancements, logistics optimization, order consolidation, security measures, and digitalization initiatives.
• Ensure all operations comply with quality, safety, security, regulatory, legal, and financial requirements.
• Oversee third-party logistics and distribution partners, ensuring high performance, compliance, and exceptional customer service.
• Lead corrective and preventive actions (CAPAs) to maintain operational excellence and continuous improvement.
• Develop and mentor a high-performing supply chain team, helping individuals grow while supporting business success.
• Drive future-focused supply chain initiatives, including network optimization, track-and-trace solutions, automation, and process simplification.
• Navigate complex stakeholder environments and influence across functions and external partners.
• Balance customer service, inventory, operational costs, and supply reliability.
• Build strong relationships while effectively managing a diverse distribution network.
• Drive operational improvements without disrupting business continuity.
• Lead through change and adapt quickly to evolving market, regulatory, and business requirements.
• Foster a culture of accountability, collaboration, and continuous improvement.

About our Future Employee

• Education : Post graduate in management or PG in SC with a basic degree in commerce, arts, science, engineering etc.
• Assertive Communication,Strong India distribution knowledge and ability to manage the traders & union, Being both strategic & operational, Ability to lead a team covering all functions from forecasting till delivery of material to stocksist and their on.
• Should have been in a leadership role for over 10 years with an over all experience of 15 to 20 years+ primarily in MNC Pharmaceutical Organization.
• Have through working knowledge around regulatory, GWP, GxP, Quality, Safety, Compliance, Cost impacts etc., around Pharmaceutical product supply & distribution in the India context
• Knowledge & strategical management of trade and their union
• Complete understanding of Sc operations across various activities such as forecasting, supplies, s&op process, inventory management, Imports and export regulations, customs interaction management etc.
• Ability to manage team of 5-6 members / network of cfas etc.
• Position will be based at Mumbai

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