Head of Social

Job Description:

Dentsu Creative is a global creative agency network built to unlock exponential growth for clients through Transformative Creativity — a unifying force that drives innovation across people, businesses, and society. Launched in June 2022, it  operates  in over 145 countries and is fully integrated with  dentsu’s  Media and CXM capabilities to deliver seamless, end-to-end solutions worldwide. Guided by the philosophy of  “Building Brands for What’s Next,”  Dentsu Creative empowers brands to navigate current challenges and prepare for future opportunities, crafting resilient, forward-thinking strategies that thrive in an ever-evolving world.   

Purpose of the role

As the Head of Social  in the UK,  you will act as the senior figurehead  and capability lead for  social across Dentsu Creative UK .   You will  be responsible for  refining and operationalising  dentsu’s  social and influencer proposition, leading teams across Manchester and London  and being a senior point of contact for social clients, platform  partners  and senior stakeholders.  

You will combine deep social  expertise   with   a genuine curiosity for future  innovation  and thinking with a view to challenging and inspiring teams on  what’s  next in social .   With  strong commercial leadership  you will  oversee the commercial  management ,  drive client growth, maximise efficiency and effectiveness alongside  driving new business opportunities. You will play a key role in winning, securing and embedding new clients, while ensuring existing partnerships continue to grow and evolve.  

As a proven leader, you will coach and mentor an incredibly talented social and influencer team ensuring they  are  inspired and primed  to do their best wor k  in supportive environment.  

Operating across both B2B and B2C environments,  you understand the value of brand but have the vision to reimagine how brands are buil t  in new ways in social  and that  strategic  lens enables you to view  social as a  core driver of business outcomes for clients .    

What you'll do 

• Act as the senior social lead and key point of contact for Dentsu Creative UK,  optimising approach and setting the  direction for social across the business  

• Lead and grow the social offering, ensuring strong  social  expertise , innovation and thought leadership  across platforms,  formats  and emerging trends  

• Drive  new business activity , leading pitches, building  propositions  and  identifying  opportunities to grow revenue through social  

• Secure and embed new clients , ensuring strong onboarding, relationship  building  and long-term partnership development  

• Own and oversee  social commercials , ensuring work is delivered profitably and supports broader business growth targets  

• L ead senior client relationships, with proven ability to manage  complex, multi-stakeholder accounts  across both  B2B and B2C sectors  

• Partner closely with strategy, creative,  media  and CXM teams to deliver integrated, best-in-class social solutions  

• Collaborate with global markets to scale best practices, standardise approaches and enhance Dentsu Creative’s social product  

• Champion innovation, ensuring Dentsu Creative  remains  at the forefront of social,  culture  and platform evolution  

How you'll succeed

• Optimising current growth by  becoming quickly  a trust senior figure on social with all stakeholders  

• Delivering innovative work that works ,  that is recognised by the industry and clients  

• Securing new business through successful pitches and increasing the number of new clients  

• Growing the agency's market share in the social media space  

• Streamlining processes to enhance productivity and reduce costs without compromising quality  

• Representing  the agency at industry panels, conferences, and events, effectively communicating the agency’s social media point of view  

• Building a credible profile among senior clients and industry peers.  

• Maintaining  strong team  retention rates  through  successful management of the team.    

• Creating a cohesive global network of social leads that shares best practices and raises the quality of work across regions  

What you'll bring

• Deep   proven s ocial  expertise , with a strong understanding of platforms, content, community, paid social and measurement  

• Demonstrated experience driving  innovation in social , translating trends and cultural insight into impactful client solutions  

• Strong commercial acumen, with experience owning or contributing to  social commercials, revenue  growth  and profitability  

• Proven  track record  in  new business , including pitching,  winning  and growing client relationships  

• Experience in  securing and embedding new clients , building trust quickly and  establishing  long-term partnerships  

• Ability to lead and manage  complex client environments , with multiple stakeholders and integrated teams  

• Experience working across both  B2B and B2C clients , understanding the nuances of each  

• Strong leadership and collaboration skills, with the ability to influence senior stakeholders internally and externally  

• Experience leading a multi-discipline team with  strong people skills to ensure the  team continues to prosper and grow.   

• Experience running reactive social accounts at scale  

• Excellent strategic and creative thinking abilities.  

• Exceptional communication and presentation skills, with the credibility to  represent  the company at industry panels and events.  

Working with us  

Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new  ways  we espouse humility alongside practical flexible problem solving.  

On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.    

What we offer  

• This is a permanent role.

• The team is based in our  Manchester   office   but the team  operates  across Manchester and London so travel is expected .     The team are in  the   Manchester   office on a Monday and Tuesday .  

• As well as a competitive salary,  you’ll  enjoy a benefits package that you can tailor to your needs.

Inclusion & Diversity  

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation,  benefiting  our employees, partners, and communities.  

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic  selves  to work.  

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at  accommodations@dentsu.com , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.  

#LI-D C  

Location:

Manchester - Bonded Warehouse

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent