Field Engineer Dosing & Dispensing

Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet.

Location: Southwest of England & Plymouth

Field Service Engineer – Dosing, Dispensing & Floorcare  

As a Field Service Engineer, you will install,   maintain   and repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service,   maximise   first ‑ time   fix rates, and ensure customers receive a safe,   efficient   and professional experience every time. This is a   field ‑ based   role requiring strong technical ability,   independence   and a commitment to service excellence.  

Key Responsibilities  

• Install,   maintain   and repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.  

• Attend customer sites for breakdowns, planned   maintenance   and installation visits.  

• Deliver consistently   high levels   of customer service to internal and external stakeholders.  

• Monitor and   maintain   van stock levels to support a strong   first ‑ time   fix rate.  

• Minimise   equipment downtime by using remote diagnosis and remote fix options where possible.  

• Plan daily work efficiently to   maximise   productivity and meet customer expectations.  

• Maintain PPE and ensure a safe working environment for yourself and customers at all times.  

• Keep Salesforce updated with job details, parts used, incomplete tasks and   follow ‑ up   requirements.  

• Communicate effectively with the Planning team   regarding   parts,   scheduling   and job status.  

• Participate fully in all training provided to   maintain   and develop technical skill levels.  

Experience, Knowledge & Skills  

• Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.).  

• Strong focus on quality,   safety   and service excellence.  

• Ability to work independently and use your own initiative.  

• Keen eye for detail and a methodical approach to   problem ‑ solving .  

• Confident   communicator   with customers and internal teams.  

• Full UK Driving   Licence   (essential).  

What Success Looks Like  

• High   first ‑ time   fix rate supported by strong van stock management.  

• Safe,   efficient   and professional service delivery on every customer visit.  

• Accurate and   timely   updates in Salesforce.  

• Positive customer feedback and strong working relationships.  

• Continuous improvement in technical capability through training and   hands ‑ on   experience.  

At Diversey - Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Diversey - Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.