Facility Coordinator (Client Site)

Job Title

Facility Coordinator (Client Site)

Job Description Summary

Job Description

About the role

• Within the scope of the assigned remit,   assist   the FM team to   take all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.  

• Within the scope of the assigned remit,   assist   the FM team to   take all practical actions to keep the assigned portf o lio safe, healthy and in a well-maintained and serviceable condition in keeping with the specific   performance   requirements and expectations of the project.  

• Assist the FM team to r espond promptly, effectively ,   and competently, taking such action/s as needed or necessary (within the assigned limits of delegated authority), to all identified risks, hazards, risk-events , impairments , incidents ,   and emergencies as may , from time-to-time,   befall   or impact   the assigned   portfolio.  

• Assist   with the   deliver y   and fulfilment of the assigned   Site   Facilities Management and   Operations Plan   (or equivalent)   -   including   inspection, maintenance (responsive and planned )   and upkeep   against agreed standards   of the assigned site/s   (including related assets, buildings, equipment, and features) .  

• Assist   with the management of the   downstream supply-chain for all   in-scope   included services and supplies (including   initiation, contracting and   maintenance of Supplier relationships and all aspects of Supplier administration and management).  

• Assist   with the   p repar ation , and present ation   of   facilities and site-related management reporting including site status, performance, incident, cost, budget, service   delivery   and   management   reports (for both internal, C&W and external, Client facing purposes)   

• Assist   with the p repar ation   of   budget estimation,   tracking ,   and reporting of actuals and budgets (whether OPEX and/or CAPEX related) .  

• A ssist   to prepare work-orders, purchase-requests , purchase-order s   and the like,   support   goods/service receipt and vendor payment s process   as needed .  

• Assist, as directed, with all in-scope aspects of facilities administration and related documentation control including preparation, upkeep, storage, and retrieval of all facilities related documentation (manuals, plans, drawings, reports, guidelines, procedures, directions and the like).  

• Assist the FM team to   m aintain   a high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.  

• From time-to-time, carry out other tasks, duties and responsibilities as may be needed, assigned ,   or instructed, within the reasonable requirements and needs of the business.  

About you

• 2+ years ’   e xperience in customer facing / customer -service   role/s  

• Good   written and   oral   communication   and presentation   skills   (ideally multi-lingual)  

INCO: “Cushman & Wakefield”