Export Logistics Lead (Chisinau, Moldova)

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Key Responsibilities

1. Outbound End-to-End Finished Goods Distribution

• Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm).
• Coordinating logistics operations between manufacturing facilities and global distribution centers.
• Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit.

2. Export Compliance & Customs Clearance

• Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services).
• Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message).
• Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR).
3. 3PL/4PL & Carrier Management
• Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS).
• Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management).
• Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub.

4. Freight Cost Optimization & Budgeting

• Tracking and optimizing the cost per unit delivered.
• Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions.
5. Distribution Center Operations Alignment
• Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control).
• Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing.

6. Supply Chain Resilience & Risk Management

• Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions.

Candidate Requirements

1. Experience & Industry Expertise

• 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG).

• Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express).

2. Customs & Regulatory Knowledge

• Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP).

• Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny), intra-Community supplies (WDT), and exports to third countries.

• Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR).

3. Language Skills

• English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners.

• Ukrainian/russian: Native / Fluent.

4. Analytical & Technical Skills

• Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau).

• Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence.

5. Lean & Soft Skills

• Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing).

• High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines.

We offer

• Competitive compensation.
• Freedom to make decisions and implement ideas.
• A zero-bullshit culture.
• A strong and well-coordinated team of professionals.
• Ambitious tasks and challenges.
• Opportunity to work with the most recognized security system and develop your career.

We are working to ensure that people's lives are calm and the world is safe. Let's become a part of the team that creates a smart and useful global product!