Executive - Customer Management
Job title:
Executive - Customer ManagementJob Description:
To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion..
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems
More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area
Location:
Pune,
IndiaTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)Source: the employer's careers page. Last checked 2026-10-08. Posted 2026-10-07.