Economic Empowerment Navigator - 2025928

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?   If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.   At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.   If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.     ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.   Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:  

World Relief Baltimore seeks an Economic Empowerment Navigator who will provide guidance, support, direct assistance, and referrals to refugees and immigrants in the Employment & Wellness program as they pursue a broad range of economic empowerment goals. These goals may include:

• Financial self-sufficiency for those who are unemployed or underemployed
• Identifying and/or pursuing long-term career goals for those who are already self-sufficient
• Accessing vocational training, financial capability education, or asset-building opportunities.

This position reports to the Office Director, works closely with the Wellness Manager, and plays an important role on our small team as the only staff member dedicated to the area of Economic Empowerment.

  Hybrid:4 days onsite and 1 work from home days/week.  

ROLE & RESPONSIBILITIES:

• Collaborate with Wellness Manager and/or program interns to conduct internal (cross-program) and external outreach in order to recruit participants for the Employment & Wellness program.
• Coordinate with Wellness Manager and/or program interns to enroll clients, assess client needs and goals, and to complete an individualized action plan for each program participant.
• Regularly communicate with Wellness Manager regarding cases dually enrolled in Employment & Wellness.
• Complete all required program forms and consistently document program activities and participant interactions through case notes and data entry in the Microsoft Dynamics database.
• Work collaboratively and creatively with program participants to pursue their economic empowerment goals.
• Provide strengths-based case management and coaching that encourages clients to take ownership of their goals and helps them identify and leverage their strengths in pursuing their goals.
• Develop a thorough knowledge of existing community resources and develop referral partnerships with community organizations, government-funded career centers, and community colleges or other vocational training providers.
• Conduct outreach to local employers for the purpose of identifying job opportunities for program participants.
• Provide or facilitate support to program participants in the areas of job readiness, resume creation, the completion of job applications, and interview preparation.
• Coordinate transportation, interpretation, and other forms of support needed when program participants attend job interviews or orientations.
• Provide support to program participants or employer partners when challenges arise post-employment.
• Work closely with Office Director to develop and strengthen economic empowerment programming.
• Coordinate with Volunteer & Good Neighbor Team Coordinator to strategize about ways that volunteers can support economic empowerment programming and to recruit and support economic empowerment volunteers.
• Coordinate with World Relief Baltimore’s Immigration Legal Services (ILS) team to receive referrals for ILS clients who need economic empowerment assistance.
• Demonstrate commitment to professional development and collaboration by attending World Relief’s internal economic empowerment community of practice calls, as well as other local collaborative working groups, such as the Maryland Humanitarian Immigrants Employment Working Group and the Maryland Skilled Immigrants Task Force.  

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards 
• Comfortable working independently and being the sole staff member responsible for the economic empowerment program area
• Experience in cross-cultural settings and committed to growing in cultural humility
• Passionate about the value that immigrants bring to our community
• Creative and persistent problem solver who is not easily discouraged by challenges
• Excels at building relationships with both program participants and community partners
• Must be a team player, and committed to collaboration
• Commitment to meeting program compliance requirements alongside impactful human services

PREFERRED QUALIFICATIONS:

• Bachelor’s degree preferred
• 3 years’ experience in some form of workforce development, preferably with immigrant or refugee populations
• Ability to speak other languages
• Experience with coaching or motivational interviewing

World Relief offers a competitive benefits package and employee discount program for full-time employees.   World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.   *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.   For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.