Development Lab Administrator

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.
But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

BlueCat is seeking a Development Lab Administrator to build and manage product lab environments and facilitate hands-on testing of our products and related solution stacks. The successful candidate brings their technical, business and customer service skills to the team, gathering and interpreting requirements from internal stakeholders to build our virtual lab and enable product testing and development. 
 
Job Duties:

• Collaborate with internal stakeholders to define requirements which you will then plan and implement to deliver a working environment to lab users
• Deploy virtual machines to create various network topologies and scenarios
• Perform software installations, activation, and configuration
• Ensure the environment is updated by applying software patches and upgrades
• Develop strategies for improving our ability to simulate and test real-world conditions
• Collaborate with product leaders to document requested testing and formulate test plans
• Perform planned detailed product-level feature, capability, and functional testing and report on your results 
• Partner as needed with product management and other stakeholders on additional lab, software, and business activities as needed

Professional Qualifications:

• 3+ year’s experience in a related technical role such as IT support, customer support engineer, DevOps, or product management
• Experience operating VMware, configuring Windows and Linux systems
• Solid understanding of networking concepts including TCP/IP, routing, VLANs, packet capture, DNS and DHCP
• Technical degree or certifications (ex: Computer Science, Information Systems, Cisco, VMware, etc.)
• Willingness to collaborate within a global organization across time zones and cultures
• Effective research skills; ability to leverage AI to collect, organize and integrate results
• Able to provide writing samples that demonstrate the ability to effectively communicate complex, technical concepts

Personal Characteristics:

• Entrepreneurial mindset, can-do attitude, adaptable, and results driven
• Productive: able to work independently and is self-directed
• Organized and detail oriented, with an ability to manage concurrent projects
•  Team-oriented, open to professional discourse and feedback
• Curiosity to learn about our portfolio If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.   In addition, we offer a range of appealing perks, including:   A Professional Development Budget Dedicated Wellness Days and Wellness Week A Lifestyle Spending Account An Employee Recognition Program   Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!   BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.