Deployment Strategist

About the Role

Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers.

What You'll Do

• Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.

• Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements.

• Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs.

• Bring customer behavior and feedback to engineering as clear product input.

• Partner with procurement leaders, category managers, and executives on long-term rollout plans.

• Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers.

• Travel to customer sites as needed.

What We're Looking For

• At least three years of hands-on customer-facing experience working with both end users and senior executives.

• Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.

• Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements.

• Background owning customer deployments and creating onboarding and adoption materials across multiple customers.

• Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills.

• Fluency in German and English; experience working with DACH-based organizations or customers is beneficial.

Compensation & Benefits

Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.

Location

On-site in Berlin, Germany, with some customer travel.