Data Specialist, Operations Services

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As an Operations Data Specialist, you will perform detail-oriented, structured work that supports accurate and efficient client and business operations. The role involves validating, updating, and quality-checking information across recurring workstreams and project-based assignments. Specialists are expected to manage a steady volume of tasks, follow defined processes, and document their work. Additional responsibilities include communicating progress clearly with internal partners and external executive-level brand stakeholders, meeting agreed timelines, and identifying questions or potential issues proactively. Success requires strong attention to detail, sound judgment, comfort working with complex information, adaptability, and a continuous-improvement mindset, including the practical use of AI tools and automations to improve quality and scale.

How you'll add value:

• Maintain the accuracy and integrity of Brand level inventory and recipe records in Restaurant365.
• Support the creation and maintenance of regular data checks and updates in alignment with established processes and source documentation.
• Perform routine data entry and updates to ensure Brand level data remains current and accurate.
• Provide weekly updates and status reports on assigned brands and tasks.
• Help to create and update process documents and flowcharts for operational tasks.
• Track routine metrics related to data accuracy and performance.
• Assist with monitoring and managing support tickets related to data maintenance with guidance from the Team Lead.
• Contribute to a positive working environment through collaboration, active engagement, and proactive communication among team members and Team Lead.
• Convert and compile data in varying formats to meet R365 process standards.
• Conduct the build out of foundational Operations Data for clients in Onboarding.
• Perform other duties as assigned to support the Managed Services team.
• This is a hybrid role requiring regular weekly attendance in office.

What you'll need to be successful in this role:

• 1+ years of experience in the restaurant, hospitality, or related sectors, or a strong willingness to learn quickly.
• Strong proficiency with Microsoft Office, especially Outlook and Excel.
• Strong attention to detail and commitment to maintaining high data accuracy.
• Ability to manage time effectively and handle multiple tasks simultaneously.
• Clear and professional communication skills, both written and verbal; English.
• Eagerness to learn and develop within a fast-paced team environment.
• Problem-Solving - identify minor roadblocks early and assist senior managers in finding quick fixes.
• Adaptability - adjust quickly to changing priorities, shifting timelines, and new project requirements.
• Reliability - owning your calendar, transparent communication, and flawless follow-through.

Preferred Qualifications:

• Familiarity with inventory software.
• Experience with online Support Ticketing tools/systems.
• Experience with internal communication tools like Slack or Teams
• Proficiency with AI tools and resources

Compensation:

Compensation for this position is $230,000 - $300,000 MXN annually ($19,166 - $25,000 monthly), depending on experience.   We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Benefit options include:
• Law Benefits
• Major Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Meal Vouchers
• 30-day Christmas bonus
• Saving Fund
• Monthly Internet & Electricity Stipend
• And more!
This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday, Wednesday, and Thursday.  

Note:

Only resumes submitted in English will be considered! 

Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions.  
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.