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Customer Service Specialist with French

Hybrid Poznan, Poland full time

Your responsibilites:

direct contact with retailers and individual clients via email and phone to provide information on order status;
timely and accurate processing of incoming customer orders from Miele retail partners;

clarifying customer complaints;
checking the ability to deliver, possibly offering alternative solutions and telephone product advice.


Our requirements:

C1 level of French and communicative level of English;

knowledge of Dutch (Flemish) would be an advantage;
relevant work experience in customer service;
experience with SAP or other ERP system;

experience working with customer service systems (e.g., ServiceNow, Genesys) would be an advantage;
ability to build relationships with business partners and customers;attention to detail and ability to deliver accurate results.

Source: the employer's careers page. Last checked 2026-10-30. Posted 2026-10-30.

Applications happen on Miele's own site. View role and apply

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