Customer Service Coordinator

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.  

Your Key Responsibilities

• Respond to customers inquiries and complaints and detect reasons for logistics problems arising
• Provide explanations and solutions to customers to ensure customer satisfaction
• Coordinate with other departments and external providers to implement corrective actions
• Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals
• Ensure that services delivered are in line with defined quality standards and processes.
• Manage 2 team members.

Your Qualifications

• National Diploma or Bachelor’s degree in Logistics or Supply Chain Management or equivalent
• Experienced professional with 3 to 5 years’
• Experience in SAP
• Proficient in English as a working language
• Analytical thinking skills and results oriented
• Ability to handle and manage stress
• Experience with managing staff (minimum 2)

We look forward to your application.

Your contact

Schaeffler South Africa (Pty.) Ltd. 

Georgiana-Eliza Ungureanu  

Keywords: Experienced;  Coordinator;   Full-Time ;  Unlimited ;  Supply Chain Management;