Post a job

Customer Service and Logistics Specialist

On-site Kuala Lumpur, Malaysia full time

Work Shift:

DAY

Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

Supply Chain

• Timely and accurate order taking and tracking; billing and invoicing and handling credit notes.

• Handling customer enquiries and requirements

• Daily communication with customers and sales regarding order status, inventory availability, shipping schedule, credit issues, etc.

• Maintain master data creation and updates (e.g., customer master / item master / price list)

• Works cross-functionally on all issues related to stock management & optimization.


Logistics

• Laise with service providers and warehouse for logistics execution and shipment arrangement

•Import and Export documentation preparation, handling, and logistics execution

•Other tasks as assigned by manager


Education and Experience

•Bachelor or equivalent Degree in Business Administration, Supply Chain, Business, Marketing

•Strong sense of responsibility, independent and self-motivated

•Team player with a positive work attitude

•Flexibility and ability to quickly adapt to changes resulting from a dynamic and growing business environment

•Minimum of 2-3 years working experience related to Supply Chain & logistics operation

•Experience working in a healthcare or medical device multinational company a plus

•Proficiency in MS Word, Excel, and Outlook

•ERP experience is mandatory. Experience in Oracle is preferred

•Good command of spoken English

As an eligible Merit employee, you can expect the following:

* Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

* Medical/Dental & Other Insurances (eligible the first of month after 30 days)

* Low Cost Onsite Medical Clinic

* Two (2) Onsite Cafeterias

* Employee Garden | Gardening Classes

* 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

* 401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers .

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.

Source: the employer's careers page. Last checked 2026-10-26. Posted 2026-10-26.

Applications happen on Merit's own site. View role and apply

Get jobs like this by e-mailAt most one e-mail a day, only when something new matches. Unsubscribe in one click.

More from Merit

All jobs at Merit

Similar jobs in Malaysia

All operations and logistics jobs in Malaysia

Hiring for a role like this? See how employers fill a role fast.