Client Manager
We exist to create positive change for people and the planet. Join us and make a difference too!
Employer: BSI Group America Inc.
Position: Client Manager
Location: 12950 Worldgate Drive, Suite 800, Herndon, VA 20170
Duties: Perform manufacturing and industry process control audits for clients in the automotive and ancillary industries in accordance with ISO 9001 and IATF 16949. Use knowledge of, and experience with, industrial manufacturing and process controls in automotive and general industries, to deliver BSI’s audit services to assigned clients. Prepare assessment reports and deliver findings to clients with respect to the assessment findings and corrective action where appropriate. Recommend the issue, re-issue or withdrawal of certificates, and report recommendations. Lead assessment teams as required. Coach colleagues and less experienced assessors and assist in the induction and coaching of new colleagues as requested. Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Requirements: Bachelor’s degree in automotive or chemical engineering and 2 years of experience. Experience must include: industrial manufacturing and supporting process controls in automotive and general industries, and automotive industry process auditing approach. ISO 9001 Lead Auditor and IATF 16949 Lead Auditor Certificates required. 80% domestic & international travel for client site visits and training. May telecommute from any location in continental United States. Skill set does not need to be maintained for the full term of required experience.
Salary: $115,232 - $118,000
Benefits: https://www.bsigroup.com/en-GB/about-bsi/careers/
Contact: DeVante Franklin
People Advisory Team Lead, AMAS
devante.franklin@bsigroup.com
***This position is eligible for our employee referral program.***
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Source: the employer's careers page. Last checked 2026-10-06. Posted 2026-10-06.