Claims Analyst / Vet Advisor

Job Overview  

OneDegree is an Insurtech company, with a virtual insurer license granted by the Hong Kong Insurance Authority in 2020 . Since then, we have grown quickly into the leading Hong Kong virtual insurer with an ambition to bring consumers a seamless and instant insurance and claim experience through technology. We currently offer multi-line digital insurance products, including pet, medical, fire and home insurance for individuals, and cyber security and digital asset insurance for enterprise businesses.  

Responsibilities   

• Assist the claims team in reviewing and assessing pet insurance claims 
• Review medical receipts to determine the medical conditions/ expenses can be reimbursed in accordance with policy wording 
• Investigate complicated claim cases and conduct a thorough review of medical documents 
• Provide professional advice on claim-related projects 
• Work part-time remotely in Taiwan for 16 to 20 hours per week, from Monday to Friday 

Requirements   

• Veterinary Surgeon registered in Taiwan/Hong Kong and have been practicing in animal hospitals/clinics for at least 3 years  
• Quick to learn and adapt; ready to learn and demonstrate a growth mindset  
• Detailed- minded    
• Familiarity with basic insuranc e concepts would be beneficial  
• Exhibit strong analytical and organizational skills  
• Proficiency in MS Office (Word, Excel, PowerPoint )  
• Excellent communicator both verbally & in writing in English  

Interview Process  

• Phone interview with HR.  
• 1st Interview: 2 hours meet with hiring managers