Change & Training / Site Adoption Specialist

Company Description

Empowering Global Talent in Life Sciences Transformation

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.

With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.

Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.

Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.

This role will be based in Tokyo, Japan remotely and be able to travel to Yamagata upon the client’s requests. We are looking for a potential candidate who can lead the workstream at the client's side as well as large projects in the near future.

At Fusion, we unite entrepreneurial minds from around the globe to develop and implement game-changing solutions that build lasting relationships with our clients.

As we are still in the exciting early stages of building our presence in Japan, joining Fusion means you won’t just be another consultant - you will be an initiating member helping shape our Japan growth story locally. You will have the opportunity to work on projects with truly global clients, where diverse perspectives and cross-border collaboration are the norm. You will be acting as the bridge between the global English-speaking business and potentially Japanese speaking local operations. With this comes a high level of accountability and ownership, empowering you to directly influence outcomes and see the tangible impact of your work.

Job Description

We are looking for an experienced Change & Training / Site Adoption Specialist to drive organizational change management, user training, and adoption activities within a complex SAP transformation environment. The role focuses on preparing business users for new systems, processes, and ways of working by developing effective change management strategies, training programs, and site readiness initiatives. Working closely with project managers, business stakeholders, functional teams, and local site representatives, the specialist ensures successful solution adoption, smooth transitions, and sustainable business outcomes across multiple locations.

Key Responsibilities

• Develop and execute change management and training strategies to support SAP implementation, transformation, and rollout initiatives.
• Lead organizational change impact assessments, stakeholder analysis, and site readiness evaluations.
• Design and deliver comprehensive training programs, including instructor-led sessions, virtual training, workshops, and digital learning materials.
• Develop user guides, training documentation, communication materials, and knowledge transfer resources.
• Coordinate site adoption activities, ensuring local business teams are prepared for system deployment and process changes.
• Establish and maintain relationships with key stakeholders, local change champions, super users, and business representatives.
• Monitor training effectiveness, user engagement, adoption metrics, and organizational readiness throughout the project lifecycle.
• Support go-live preparation, hypercare activities, and post-implementation adoption initiatives to ensure smooth business transitions.
• Identify potential resistance to change, address adoption challenges, and implement continuous improvement measures.

Qualifications

• Proven experience in Organizational Change Management (OCM), Training, or Business Adoption roles within large-scale IT or business transformation projects.
• Strong understanding of change management methodologies, stakeholder engagement, and organizational readiness assessment.
• Experience developing and delivering training strategies, learning materials, and end-user training programs.
• Hands-on experience coordinating site readiness, user adoption, and change management activities across multiple business locations.
• Familiarity with SAP implementations, enterprise applications, or digital transformation programs.
• Experience managing change communication, stakeholder alignment, and business engagement initiatives.
• Knowledge of change management frameworks such as Prosci ADKAR, Kotter, or similar methodologies.
• Ability to measure training effectiveness, monitor adoption KPIs, and identify opportunities for improvement.
• Excellent communication, facilitation, organizational, and stakeholder management skills, with the ability to work effectively across business and technical teams.

Additional Information

Offered benefits

• Great package: We provide a competitive salary and benefits package, along with an outstanding work environment that fosters long-term career development opportunities.
• People Focus: Unite with the best global talent in life sciences, empowered to grow and collaborate in a vibrant environment.
• Truly Global: Join a truly global organization where mutual support, teamwork, and diversity drive our collective success.
• Grow Your Skills: Join regular workshops, academies and trainings - inhouse workshops und training (optional)
• Invest in Your Learning: Access CHF 1,500 (approx. 280k JPY) annually for professional development

Corporate culture and work life balance

• Flat hierarchies: Speak your mind and grow with close mentoring by senior leaders
• Remote workstyle: Work from anywhere in Japan (if client project allows)
• Working location: Temp office in Shinbashi/Client or Project site
• Work flex: Enjoy 25 days of flexibility to work from your preferred global location (under client’s permission)
• Annual vacations: of up to 20 days (depending on seniority)
• Time Off: Take the time you need to recharge and maintain a healthy work-life balance, with flexibility beyond standard holiday allowances.
• Connect as a Team: We use our team’s integration budget to meet, collaborate, and bond
• Celebrate Your Birthday: Receive a special gift from Fusion on your birthday
• Anniversary bonus program: Receive substantial bonuses on special work anniversaries (5, 10, 15 years)
• Bonus programs: 10% annual performance bonus, based on company KPIs.
• Refer Talent reward program (up to Director) : Offers bonuses if your referral is hired by Fusion
• Truly Global: Join a truly global organization where mutual support, teamwork, and diversity drive our collective success.