Capability Manager

Job Summary

We are seeking an experienced Senior Technical Program Manager (TPM) with 20+ years of IT experience and a strong background in Banking and Financial Services. The ideal candidate will have a proven track record of leading large-scale technology transformation programs, managing complex portfolios, driving modernization initiatives, and partnering with executive leadership to deliver strategic business outcomes.

The role requires a strong blend of program management, technology leadership, delivery governance, stakeholder management, financial planning, and regulatory compliance experience within highly regulated financial environments.

Required Qualifications

• 20+ years of overall IT experience with at least 10+ years in Program Management, Delivery Leadership, or Technology Transformation roles.
• Proven experience leading large-scale enterprise programs involving multiple workstreams, vendors, and cross-functional teams.
• Strong expertise in:
• Program & Portfolio Management
• Digital Transformation & Modernization
• Technology Delivery Governance
• Agile, SAFe, Waterfall, and Hybrid Delivery Models
• Risk, Issue, and Dependency Management
• Strong understanding of enterprise application landscapes, cloud technologies, data platforms, API integrations, middleware, digital channels, and modernization programs.
• Excellent stakeholder management, communication, negotiation, and leadership skills.

Banking & Financial Services Experience (Mandatory)

• Strong Banking/Financial Services domain experience with exposure to Consumer Banking, Retail Banking, Commercial Banking, Corporate Banking, Digital Banking programs.
• Experience leading large-scale business and technology transformation initiatives within highly regulated financial institutions.

Key Responsibilities

• Lead end-to-end execution of strategic technology and business transformation programs.
• Define and manage program roadmaps, budgets, resource plans, milestones, and delivery schedules.
• Establish program governance frameworks, executive dashboards, and reporting mechanisms.
• Partner with business executives, technology leaders, architects, risk, compliance, and operations teams to drive successful program delivery.
• Manage risks, dependencies, escalations, and mitigation plans across multiple initiatives.
• Drive cross-functional collaboration across business and technology organizations.
• Ensure alignment between business objectives, technology strategy, and delivery execution.
• Monitor program financials, KPIs, benefits realization, and overall program health.
• Mentor project managers, scrum masters, and delivery leads while promoting best practices in program management and governance.

Skill Requirements

Preferred Experience

• Core Banking Transformation Programs
• Digital Banking Modernization
• Payments and Treasury Transformation
• Lending and Loan Servicing Platforms
• Data & Analytics Programs
• Cloud Migration and Modernization
• Enterprise Platform Transformation Programs

Other Requirements

Preferred Certifications

• PMP (Project Management Professional)
• SAFe Program Consultant (SPC), SAFe RTE, or SAFe LPM
• PMI-ACP
• Certified Scrum Master (CSM)
• TOGAF (Preferred)

Ideal Candidate

A seasoned technology and delivery leader with Banking/Financial Services expertise, capable of driving large-scale transformation programs, managing executive stakeholders, governing multimillion-dollar portfolios, and delivering measurable business outcomes across complex enterprise environments. The ideal candidate should possess strong business acumen, exceptional leadership capabilities, and a proven ability to bridge strategy, technology, and execution.