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C2C Credit Management Process Expert

On-site Guatemala City, Guatemala

General Responsibilities / Accountabilities:

  • Handle client specific queries or issues within the client scope 
  • Conducts process redesign to ensure improvement within client context 
  • Applies fundamental Underwriting techniques for setting credit limits 
  • Ensures strict compliance to the Credit Policy 
  • Manages control and compliance agenda in the client context within the given area of expertise 
  • Monitors compliance with the conditions of any applicable Credit Insurance policy 
  • Assesses credit risk and set initial credit limits for new customers 
  • Maintains an accurate customer credit risk category database. 
  • Assesses at daily intervals credit held orders report  
  • Develops strategies and solutions for problematic customers 
  • Identifies and reviews potential problematic customers for bad debt provision purposes. 
  • Performs detailed financial analysis 
  • Calculates pre-defined ratios 

Qualifications (Education/Experience/Certification):

  • Minimum English at CEFR Grade B1 (intermediate) or equivalent
  • Is finalising certifications in DGEM Tech technologies

Source: the employer's careers page. Last checked 2026-11-05. Posted 2026-11-04.

Applications happen on Capgemini's own site. View role and apply

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