Brand Representative, Hollister Oriocenter

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. 

What You’ll Do:

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

AMERICAS

What it Takes  

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

AUSTRIA

What it Takes 

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 

• Paid Time Off 
• Definite Contract and Indefinite Contract* 
• Merchandise Discount 
• Associate Assistance Program 
• Training and Development 
• Opportunities for Career Advancement 
• A Global Team of People Who'll Celebrate you for Being YOU 

*Indefinite contract upon Definite contract renewal 

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

BELGIUM

What it Takes 

• Fluent in English – Dutch optional but appreciated 
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 

• Paid Time Off 
• Indefinite Contract or Definite Contract 
• Merchandise Discount 
• Health and Hospitalization Insurance (DKV) 
• Retirement & Life Insurance Plan (ATHORA) 
• Associate Assistance Program (AAP) 
• 13th month payment – 100% 
• Ecochecks 
• Commuter Allowance – 50% 
• Training and Development 
• Opportunities for Career Advancement 
• A Global Team of People Who'll Celebrate you for Being YOU 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

CANADA

What it Takes  

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

CHINA

Qualifications 

• Fluent in Chinese
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Our Benefits & Perks 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 
 

• Additional pay on statutory holidays 
• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

FRANCE

What it Takes 

• Fluent In French 
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Paid Time Off 
• Indefinite Contract* or Definite Contract 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• 13th month as of 1 year of seniority 
• Meal Tickets as of 3 months of seniority (when worktime>6h) 
• Training and Development 
• Opportunities for Career Advancement 
• A Global Team of People Who'll Celebrate you for Being YOU 

*pending completion of 60 day probationary period 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

GERMANY

What it Takes 

• Fluent in German – English optional but appreciated 
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount  
• Flexible Schedule  
• Opportunities for Career Advancement  
• Opportunity to Become a Brand Affiliate  
• Training and Development  
• Salary increases based on tenure  
• Additional PTO based on tenure  
• A Global Team of People Who'll Celebrate you for Being YOU  

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.  

GREAT BRITTAN

What it Takes 

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

HONG KONG

Qualifications 

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Our Benefits & Perks 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 
 

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

IRELAND

What it Takes 

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

ITALY

What it Takes  

• Fluent in Italian  
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount  
• Flexible Schedule  
• Opportunities for Career Advancement  
• Opportunity to Become a Brand Affiliate  
• Training and Development  
• A Global Team of People Who'll Celebrate you for Being YOU  
• Meal Tickets (after 90 days)  

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.  

JAPAN

Qualifications 

• Fluent in Japanese
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Our Benefits & Perks 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 
 

• Commutation Allowance (for those who take public transportation) 
• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

NETHERLANDS

What it Takes 

• Fluent in English – Dutch optional but appreciated 
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! 

• Paid Time Off 
• Definite Contract and Indefinite Contract* 
• Merchandise Discount 
• Meal tickets** 
• Commuter Allowance 
• Associate Assistance Program 
• Training and Development 
• Opportunities for Career Advancement 
• A Global Team of People Who'll Celebrate you for Being YOU 

*Indefinite contract on the 4th contract renewal 

**Dependent upon shift scheduling 

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

PUERTO RICO

What it Takes  

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount 
• Flexible Schedule 
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate 
• Training and Development 
• A Global Team of People Who'll Celebrate you for Being YOU 

SPAIN

What it Takes 

• Fluent in Spanish 
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!  

• Merchandise Discount  
• Flexible Schedule  
• Opportunities for Career Advancement 
• Opportunity to Become a Brand Affiliate  
• Training and Development  
• A Global Team of People Who'll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.