AUTOMATION LEAD L1(CONTRACT)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement

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Do

1. Lead automation roadmaps and strategies for various BUs

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
• Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
• Drive automation maturity in the shortlisted accounts to the next level
• Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
• Ensure contractual commitments for a particular project are met by understanding the scope and requirements
• Ensure the desired software and infrastructures are implemented required for automation
• Ensure scalable standards of dashboard and process support system for active automation monitoring
• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
• Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
• Come up with solution of the problems regarding automation persistent in development unit
• Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
• Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
• Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
• Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
• Receive feedback from the customers and align resources internally to close all the gaps

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Deliver

No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU

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Rates including mark up - 265K/M

Location - Pune

Exp - 8+ years.

Mandatory skill - 

This is a combination skill:

Ansible Automation; Network and application traffic-drain automation

Jenkins or equivalent CI/CD orchestration.

Python and Linux scripting.

Infrastructure as Code, Git-based workflows, and API integration.

Experience automating high-risk production maintenance and recovery procedures.

Mission: Automate traffic draining, maintenance, patching, software deployment, validation, and recovery workflows so operations are safe, repeatable, and auditable.

Core responsibilities :

 

Develop and maintain Ansible playbooks and orchestration workflows.

Integrate proxy controls with patching, IPL/restart, and software-release processes.

Build pre-checks, post-checks, health validation, rollback, and manual fallback procedures.

Integrate automation with Jenkins and enterprise CI/CD pipelines.

Apply source control, testing, approval, promotion, access-control, and audit standards to automation.

Produce operational playbooks that BizOps can execute safely.

Required skills:

 

Advanced Ansible and Ansible Automation Platform experience.

Jenkins or equivalent CI/CD orchestration.

Python and Linux scripting.

Infrastructure as Code, Git-based workflows, and API integration.

Experience automating high-risk production maintenance and recovery procedures.

Preferred experience :

 

Network and application traffic-drain automation.

Policy-based access control and enterprise change-management integration.

Mission-critical infrastructure or transaction-processing environments.

Mandatory Skills: Infrastructure Automation . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.