Atlassian System Administration

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Senior Atlassian Administrator

Job Summary
The Senior Atlassian Administrator provides systems and application support, administration, research and analysis, performance monitoring, and availability management. This role is responsible for the configuration, maintenance, optimization, and ongoing support of Atlassian Data Center and Cloud products, including Jira, Confluence, and Bitbucket.

The role will also play a key part in large-scale Jira and Confluence migrations from Atlassian Data Center to Atlassian Cloud, ensuring the Atlassian ecosystem is reliable, scalable, and aligned with organizational and business needs.

Key Responsibilities

• Configure, administer, maintain, and optimize Jira, Confluence, and Bitbucket Data Center and Cloud environments.
• Support large-scale Jira and Confluence migrations to Atlassian Cloud.
• Develop and customize Jira workflows, schemes, dashboards, and automation to meet business requirements.
• Administer and support Linux and Microsoft SQL Server (MSSQL) production environments.
• Participate in a 24/7 on-call rotation and assist with production support and incident resolution.
• Perform troubleshooting and complex root cause analysis (RCA) for application and infrastructure issues.
• Develop scripts and automation using technologies such as Groovy and Python.
• Work with Jira Automation and ScriptRunner to automate and improve administrative processes.
• Monitor platform health, performance, and availability using tools such as Dynatrace and Splunk.
• Partner with cross-functional technical and business teams to improve productivity, collaboration, and platform effectiveness.
• Support teams working within Agile/Scrum and Kanban methodologies.

Required Qualifications

• 6+ years of experience as an Atlassian System Administrator.
• Strong hands-on administration experience with:
  • Jira Data Center and Cloud
  • Confluence Data Center and Cloud
  • Bitbucket Data Center
• Proven experience with large-scale Atlassian Cloud migrations, particularly Jira and Confluence.
• Strong experience developing and customizing workflows, schemes, dashboards, and automation.
• Experience supporting Linux production environments.
• Experience with Microsoft SQL Server, including database management and scripting.
• Scripting experience with Groovy and/or Python.
• Hands-on experience with Jira Automation and ScriptRunner.
• Experience with monitoring and alerting platforms such as Dynatrace and Splunk.
• Experience participating in a 24/7 production support/on-call rotation.
• Knowledge of Agile/Scrum and Kanban methodologies.
• Excellent troubleshooting and root cause analysis capabilities.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.

Mandatory Skills: JIRA . Experience: 5-8 Years .The expected compensation for this role ranges from CAD 77000 to CAD 120000 . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.