Associate Director, Project Management (Email)

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About the Role

We are looking for a highly organized and motivated Associate, Director Project Management with a focus on email. In this role, you will provide comprehensive email support, project management, and program management specifically for email campaigns. You will manage and create campaign timelines, support with Campaign Requirement Documents (CRDs), and carefully review creative assets. You will closely collaborate with product marketing managers (PMMs), email campaign ops teams, creative partners, and email vendor partners to ensure seamless execution across all email programs.

Responsibilities:

• Email Program & Project Management:
• Work with email campaign ops and localization teams through final approval and campaign deployment.
• Communicate project status, updates, and potential roadblocks to stakeholders regularly.
• Create, manage, and maintain comprehensive timelines and project schedules for email campaigns identifying and mitigating risks.
• Utilize project tracking tools / Google sheets to support efficient email program management.
• Support the creation, alignment, and management of Campaign Requirement Documents (CRDs) to ensure all technical and strategic specifications are clearly defined.
• Email Campaign & Operations Support:
• Oversee end-to-end email campaign execution, ensuring messaging accuracy, QA compliance, and consistency across all email sends.
• Review creative assets and copy to ensure alignment with CRDs, brand standards, and technical requirements prior to deployment.
• Liaise with email campaign ops and production teams on campaign requirements, targeting criteria, and template specifications.
• Keep work moving forward, proactively following up with key stakeholders as needed.
• Process Improvement:
• Identify opportunities to streamline email campaign workflows, documentation, and hand-offs with email campaign ops and creative partners to improve efficiency and speed to market.
• Update and maintain process documentation
• Collaboration:
• Work closely with cross-functional teams, product marketing managers, regional marketing teams to ensure alignment and effective communication.

About You

The essentials:

• 5+ years of experience in project management, preferably in email marketing, campaign ops, or digital marketing environments.
• Experience with project tracking and management tools such as Asana, Jira, or similar.
• Proficiency in Google Workspace (Docs, Sheets, Slides, etc.) and other collaboration platforms.
• Excellent communication, interpersonal, and problem-solving skills.
• Excellent organizational and time management skills, with the ability to thrive in a fast-paced, deadline-driven environment.
• Proactive and solutions-oriented mindset, with a strong ability to identify and resolve issues independently.
• Must be able to work effectively within Google's established systems and processes.
  
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At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

What We Offer

Monks has provided an hourly rate that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The rate offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
 
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.