Associate C2C Collections Process Expert
Job Description
Core Responsibilities
Invoice Collection: Following up on overdue or outstanding customer invoices and managing high-risk overdue items.
Dispute & Exception Resolution: Handling billing corrections, short-pays, unapplied cash, and cross-functional customer disputes.
Metric Tracking: Monitoring performance indicators like Days Sales Outstanding (DSO), aging buckets, and promise-to-pay (PTP) conversions.
Process Optimization: Implementing frictionless finance technologies, automation strategies, and continuous process improvements.
Reconciliation & Reporting: Executing account reconciliations and preparing daily, weekly, or monthly governance and operational review decks.
Key Requirements & Profile
Experience: 2 to 4 years of experience. Minimum 1 year Order-to-Cash (O2C) (billing, collections, cash application, account reconciliation).
Technical Skills: Proficiency in ERP systems (SAP preferred) and intermediate-to-advanced Microsoft Excel is a plus.
Language Skills: Minimum B2 level proficiency in Dutch
Source: the employer's careers page. Last checked 2026-10-13. Posted 2026-10-10.
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