Architect - R01572067

Job requirements

Experience Range: At least 10 years of overall professional experience, including a minimum of 8 years architecting and implementing Salesforce solutions at an enterprise scale Key Responsibilities:
• Design and architect scalable, high-performance Salesforce Service Cloud solutions that align with client business objectives and support long-term growth
• Lead technical design sessions and document comprehensive technical solutions, leveraging advanced AI tools to review architectural assumptions and simulate system edge cases
• Collaborate with stakeholders to define requirements, deliverables, and manage expectations throughout project lifecycles
• Integrate predictive and generative AI capabilities within custom Salesforce environments, optimizing platform performance and resource utilization
• Champion AI-first delivery methodologies by utilizing developer assistants and agentic frameworks to accelerate solution implementation and ensure code quality
• Conduct code reviews and enforce coding standards, using tools like GitHub Copilot and AI coding assistants to optimize custom code, integrations, and data migrations
• Develop and implement frameworks to measure AI performance and business value, focusing on ROI and system efficiency
• Troubleshoot and resolve complex technical issues, leveraging AI diagnostics to interpret logs and isolate performance bottlenecks
Required Skills:
• Salesforce Service Cloud architecture and implementation
• Salesforce APIs, Apex, Visualforce, and Lightning components
• Integration and ETL technologies for data migration and system connectivity
• Mobile development technologies within the Salesforce ecosystem
• Experience with AI development tools such as Claude and GitHub Copilot
Preferred Skills:
• Familiarity with Agentforce for autonomous AI integration
• Experience designing and modeling large data volumes using AI platforms
• Advanced proficiency in developer assistants like Cursor and Claude
• Experience with agentic evaluation frameworks for AI performance
• Knowledge of Salesforce pre-sales activities including technical deep-dives and POC development
• Ability to liaise with Salesforce product teams for client implementations
Desired Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related discipline
• Salesforce Certified Technical Architect (CTA)
• Salesforce Service Cloud Consultant certification