Apartment Community Manager - Pacific Bay Vistas

Company Description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring an Apartment Community Manager for our apartment community, Pacific Bay Vistas, in San Bruno, CA.

Community website: Pacific Bay Vistas

Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front-runners and influencers who deliver extraordinary customer experiences and consistently strive to exceed business goals.

What We Offer

AIR offers a competitive compensation and benefits package designed to reward performance and support your success, including:

• Expected salary range of $100,000 - $110,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live onsite at the community where you work.
• Additional benefits listed below.

What You Will Do

• Lead, coach, and develop a high-performing onsite team, including leasing and maintenance team members.
• Drive leasing performance, occupancy, revenue growth, and resident retention while achieving community and company goals.
• Deliver an exceptional resident experience by ensuring high levels of customer service and timely issue resolution.
• Manage the property's financial performance, including budgeting, expense control, forecasting, and asset preservation.
• Oversee daily operations and ensure compliance with company policies, Fair Housing regulations, and other applicable laws.
• Analyze property performance metrics and use data to identify opportunities for operational and financial improvement.

Qualifications

Who You Are

• Customer-focused with a passion for delivering exceptional resident experiences.
• Driven by results and motivated to exceed business goals.
• Skilled at coaching, developing, and leading high-performing teams.
• Strong communicator who builds relationships and navigates challenges effectively.
• Organized, adaptable, and comfortable managing multiple priorities in a dynamic environment.

What You Have

• 4+ years of experience in sales, customer service, and asset management, preferably in property management or a related industry such as hospitality, retail, or restaurants.
• 2+ years of experience leading a property management team.
• Proven success managing people in a sales and customer service-driven environment.
• Demonstrated ability to drive occupancy, revenue growth, and resident satisfaction through effective leadership and sales strategies.
• Experience managing budgets, financial performance, and operational goals.
• Strong coaching, mentoring, and team development skills.
• Working knowledge of property management systems such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Ability to analyze performance metrics and make data-driven business decisions.
• Flexible schedule availability during office hours. Typical schedule will be Tuesday through Saturday, 10:00 AM - 7:00 PM (hours may vary based on community and season).
• Reliable transportation.

Additional Information

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 11/06/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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