Analyst - Cybersecurity (Security Administration)

JOB DESCRIPTION

Analyst - Cybersecurity (Security Administration)  

Location: Krakow, Poland (Hybrid)   

Type: Full time  

Shift:  Monday to Friday – 2:00 PM to10:00 PM  

Position Summary  

The   Analyst - Cybersecurity (Security Administration)   is responsible for   supporting day-to-day identity and access administration activities across the organization. This role ensures users receive   appropriate access   to systems and resources   in accordance with   established security policies, approval processes, and service-level expectations.  

The analyst works closely with Identity & Access Management (IAM), application teams, infrastructure teams, and business stakeholders to fulfill access requests, troubleshoot access issues, and support identity lifecycle processes.  

Key Responsibilities  

• Process user access requests, modifications, and removals   in accordance with   established IAM processes and approvals.  

• Administer Active Directory accounts, security groups, distribution lists, and related access.  

• Support user onboarding, transfers, terminations, and other identity lifecycle events.  

• Perform manual provisioning and deprovisioning activities for applications and platforms that are not fully automated.  

• Investigate and resolve access-related incidents, service requests, and   provisioning   failures.  

• Validate   appropriate approvals   before granting or   modifying   access.  

• Support mailbox, group, and application access administration as   required .  

• Monitor assigned ServiceNow requests and incidents to ensure   timely   completion within established SLAs.  

• Escalate provisioning failures, system issues, and   access   exceptions to the   appropriate engineering   or application teams.  

• Support periodic access reviews, audits, certifications, and remediation activities.  

• Maintain   accurate   documentation and evidence for   access   changes when   required .  

• Follow established security standards, procedures, and segregation-of-duties requirements.  

• Identify   opportunities to reduce manual processes through automation and process improvements.  

• Maintain   knowledge   articles, operational procedures, and support documentation.  

• Collaborate with global IAM and Security Administration teams to provide consistent access administration services.  

Technical Skills  

Experience or working knowledge in:  

• Active Directory  

• Microsoft Entra ID / Azure Active Directory  

• Microsoft 365 / Exchange administration  

• ServiceNow  

• Security groups and Distribution Lists  

• User provisioning and deprovisioning  

• PowerShell or other scripting/automation technologies  

• Access certifications and audit support  

Qualifications  

• Bachelor's degree in Information Technology , Cybersecurity, Computer Science, or a related discipline, or equivalent professional experience.  

• Experience supporting Identity & Access Management, Security Administration, IT operations, or   a related   technology function.  

• Understanding of   identity lifecycle processes including joiners, movers, and leavers.  

• Familiarity with access control principles, least privilege, and security governance.  

• Strong troubleshooting and analytical skills.  

• Ability to manage multiple requests and priorities in a high-volume operational environment.  

• Strong attention to detail and ability to follow established security procedures.  

• Effective written and verbal communication skills.  

• Ability to work collaboratively across technical and business teams.  

Key Competencies  

• Customer and service focus  

• Ownership and accountability  

• Attention to detail  

• Problem solving  

• Prioritization and time management  

• Security and risk awareness  

• Process discipline  

• Collaboration and communication  

• Continuous improvement mindset  

Benefits:    

• Private medical care    

• Hybrid working    

• Work From Home Allowance to support remote working expenses  

• Cafeteria platform    

• MultiSport  card    

• Life insurance    

• Free coffee and tea    

• Integration events    

• Parking spaces    

• Sponsorship for professional certifications and conferences    

• Modern office with facilities such as Xbox and foosball table