Administrator (Support & Operations)

Job Summary

•    Define the future process landscape of the end-2-end patching process, including but not limited to 
o    patch acquisition
o    patch certification
o    patch rollout
o    patch reporting
across the full portfolio of GTI technologies. This includes both the definition of functional and non-functional 
requirements as well as the specification of processes capable to deliver to these requirements.
•    Define the future tooling landscape across GTI to implement and automate acquisition, certification, rollout and reporting of patches including but not limited to 
o    Network & Storage Devices
o    Operating Systems (incl. Hypervisors)
o    Runtime Environments (e.g. Containers)
o    Databases  
o    various other middleware components,
both sourced as open-source software or commercial off the shell products
•    Align with other technology and business groups across the bank to facilitate the required process changes and plan the implementation of the tooling landscape
•    Create material to effectively communicate the required changes to all stakeholders – from technical experts to senior management

Key Responsibilities

NA

Skill Requirements

•    5+ years of experience in infrastructure automation in global enterprises on an architect level
•    experience in implementing large-scale automation projects for core data center technologies
•    solid understanding and experience with 
o    core infrastructure technologies (esp. networks, servers, operating systems, containers, databases)
o    ITSM processes and tooling (esp. ServiceNow)
o    reporting & compliance processes
•    understanding of cybersecurity, threat and vulnerability analysy 
•    a record of implementing/improving patch processes on an enterprise level is a huge plus
•    advanced communication, consulting and presentation skills
•    strong ability to manage and influence a diverse community of stakeholders

Other Requirements

NA