Account Manager Public Sector & Higher Education

Company Description

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people.

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

At Unit4, we empower people in service organizations with innovative ERP solutions that simplify work and help people focus on what matters most.

We are looking for an Existing Business Account Manager to join our Public Sector team in Sweden. In this role, you will be responsible for developing and growing relationships within a portfolio of existing customers across local government, public agencies, higher education, and other public sector organizations.

You will act as a trusted advisor to senior stakeholders, helping customers maximize the value of their Unit4 investment while identifying opportunities for expansion through additional solutions, services, and cloud transformation initiatives.

Working closely with Customer Success, Solution Consulting, Professional Services, and Product teams, you will play a critical role in driving customer retention, growth, and long-term partnership success.

What you will do

• Own and develop a portfolio of existing Public Sector customers across Sweden.
• Drive customer retention, renewals, upsell, and cross-sell opportunities.
• Build and execute strategic account plans aligned to customer objectives and Unit4's growth strategy.
• Build trusted relationships with C-level executives, business leaders, finance, HR, and IT stakeholders.
• Lead commercial negotiations and manage opportunities through successful closure.
• Conduct regular business reviews and executive stakeholder engagements.
• Collaborate closely with Customer Success, Solution Consulting, Professional Services, Marketing, and Partners.
• Act as the voice of the customer internally and contribute to continuous improvement of the customer experience.
• Maintain accurate forecasting and pipeline management using MEDDPICC and best-practice sales methodologies.

Qualifications

• 2+ years working as an Account manager 
• Experience managing and growing existing customer relationships.
• Public Sector experience
• Ability to engage and influence stakeholders at executive level.
• Fluent in Swedish and English.

Additional Information

Who we are

We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.

We are reimagining how work makes people feel.

What we offer

a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact

balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits

growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work

 talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry

a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme

 a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity  

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:  

• Our focus to DEI remains central to who we are 
• Inclusive hiring at Unit4: Building equal opportunities for all 

Background check 

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out! 

*Salary range is base salary

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