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[8BE] Senior Project Manager

On-site San José, Costa Rica

Company Description

Company Description
We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

Job Description

Project – the aim you’ll have

Software Mind is partnering with a leading US-based promotional products and e-commerce company to build a new shipping and delivery service for its white-label B2B commerce platform, built on Shopify Plus with a .NET microservices backend on AWS. The service integrates with major shipping carriers, the e-commerce storefront, and existing order management systems. It is a short, focused engagement: a discovery phase followed by two-week sprints through to production release.

Position – how you’ll contribute

• Own end-to-end delivery: plan, schedule, milestones, budget tracking, and acceptance from discovery through production release
• Lead the discovery phase to a clear go / no-go decision before build starts
• Track client dependencies and decisions with owners and dates; escalate early when they put the plan at risk
• Run scope and change control: assess change requests, document impact, and route them for approval
• Facilitate Scrum ceremonies and keep the Jira backlog and board current with the Tech Lead and Business Analyst
• Coordinate across the client, partner vendors, and third-party providers in a multi-vendor setup
• Own the RAID log, decision log, and regular status reporting to client and Software Mind leadership
• Plan UAT and production release with the client
• Manage team capacity and allocation across a cross-functional team
• Prepare acceptance evidence and handover documentation

    Qualifications

    Expectations – the experience you need

    • 7+ years of project management in software delivery, including 3+ years on client-facing projects for US clients
    • Proven delivery of fixed-price / fixed-scope projects: baseline management, change control, milestone-based acceptance
    • Strong Agile / Scrum practice with Jira and Confluence
    • Experience managing client dependencies and decisions in multi-vendor environments
    • Technical literacy across APIs, integrations, cloud (AWS), and microservices — able to follow architecture discussions and assess technical risk
    • Track record of delivering short, high-intensity projects from discovery to production
    • Confident stakeholder management up to executive level
    • Excellent communication in English — written and spoken — for daily client interaction

    Additional Information

    Nice-to-have requirements:

    • E-commerce, shipping, logistics, or fulfilment domain experience
    • Familiarity with Shopify Plus or headless commerce
    • Background in promotional products, print-on-demand, or made-to-order manufacturing
    • PMP, PSM, PMI-ACP, or equivalent certification
    • Experience using AI-assisted delivery tooling

    We are accepting applications from LATAM countries

    Source: the employer's careers page. Last checked 2026-10-22. Posted 2026-10-21.

    Applications happen on Software Mind's own site. View role and apply

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